Windows 10: Magic Mouse 2 must be reconnected after each reboot in Bootcamp

[COLOR=rgba51, 51, 51, 1]I have 31 just out of the box iMacs on which I need to install Bootcamp. Everything goes fine, except from the moment Windows starts installing the Magic Mouse 2 won't work. Once Windows is completely installed and I go to Bluetooth devices, remove it it does see it, it just won't work, then add it back it works...until you reboot, when you have to go through the same remove/re-add steps again. Sometimes you do have to turn the mouse off and then back on before it will reconnect, sometimes not. I've noticed no pattern for that. I have never noticed that it just stops working after some time has passed--all that I've ever noticed is that is stops after a reboot. It doesn't stop between users signing in/out. Both the keyboard which works every time without issues during the Windows install and the mouse show up in the device manager as HID devices. The keyboard has sometimes quit when I'm messing with everything trying to get the mouse to work, and the same situation applies here as the mouse--it sees it, but removing and adding it back makes it start working again.[/COLOR]

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[COLOR=rgba51, 51, 51, 1]Here's what I've tried or that doesn't help:[/COLOR]

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• Updates are current on both the Mac OS and Window 10 side.
• I've manually downloaded the Bootcamp drivers as described in HT204923 and installed those. It seems to install some video drivers, based on the appearance of the screen, but it doesn't do anything with the mouse.
• I've talked to Apple Support to make sure there aren't any new, but not yet available, updates to Bootcamp and to see if they can help. They say there are not any additional updates, and that it's a Windows issue.
• I've looked for the "Allow the computer to turn off device to save power" options. The Power management tab is not there on any items under Bluetooth, nor on the Bluetooth option under network. It is there on the mouse, but it's already unchecked, although grayed out. But I don't see this as the issue, as it doesn't just periodically quit--only at reboot.
• I've run Apple Software update in Windows- says no updates.
• This has occurred exactly the same on the first 10 out of the box iMacs.

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[COLOR=rgba51, 51, 51, 1]If anyone has any ideas, I'd sure love to hear them. I need to get these in a lab, but there's no way I can expect students to use the keyboard through all the steps to re-enable the mouse. And it seems a shame to have to use a bunch of third-party, corded mice. My only other option may be a login script, but it seems like there should be an actual fix, not a band aid.[/COLOR]

:)

 

Magic Mouse 2 Problems

Hello there !

We have 16 iMac computers in the computer lab. The problem is that sometimes when we use Bootcamp with windows 10 the mice don't work or the computers detect another mouse from the back. We reboot the computer and reconnect the mouse in masOS High Sierra
and after that we reboot bootcamp and sometimes they work and sometimes they don't.

Any help???, please.

Sincerely,

Luis Peláez.

 

Apple Magic Mouse stops working within Windows 10 via Apple BOOTCAMP

I have recently installed 2 Late 2016 Apple iMac's into a dental practice - their dental database only has the capability to run within a Windows OS.

Using the most recent OS Apple offer I have installed Windows 10 Pro via BOOTCAMP. This works well and all the drivers install automatically!

The only problem is, because they are primarily using Windows 10 on their iMac and not Sierra the Magic Mouse (even keyboard sometimes) disconnect after a couple of days - the only way I have managed to fix this is to boot back into the Apple OS and reconnect
the mouse, then reboot into Windows.

Any ideas? I have spoken to Apple support directly in regards to the Magic Mouse, Drivers & BOOTCAMP - and they cannot offer any help.

If the issue continues without a resolution we may need to look into purchasing a more reputable brand of Bluetooth mouse/ keyboard like Logitech.

Thanks, Dean

 

Can't use Apple Magic Mouse and Keyboard with Mac in Bootcamp. Windows 10.

Hey All

Having major issues getting Bluetooth to behave properly on Windows 10 Bootcamp on my MBP.

I have an Apple Magic Mouse 2 and Magic Keyboard that function fine in Mac OS.

When I boot into Bootcamp, they show up as paired or connected but I have no control.

I've also had the issue of Bluetooth "Dissapearing" from the System. Sometimes I will loose the Bluetooth toggle in the System Settings and I won't be able to find it in Device Manager.

I've tried all the usual tricks with not much luck.

Any suggestions?

Cheers.

Benny.