Windows 10: Mail app "Change mailbox settings" is greyed out and cannot be clicked.

I have reset the app, deleted and reinstalled it, set up new accounts etc. Nothing works. I have seen many previous questions with the same problem but no solution.

:)

 

Mail App in Windows 10

Hi John,

We apologize for the delay in response.

Follow the below steps and check if it helps.

Step 1:

I suggest you to follow the below steps to change the Mailbox sync settings.

• Open the Mail app and sign in to your account.
• Click on the gear icon (Settings) from the bottom left corner.
• Click on the Accounts under
  Settings.
• Click on your account and select Change settings.
• Click on the Change mailbox sync settings and check in the
  Sync options.

If the issue persist, follow the below step.

Step 2:

I suggest you to uninstall and reinstall the mail app, reconfigure the email account in mail app and check if the mail app is working properly.

Follow the below steps to uninstall the Mail and Calendar apps.

• Open the Start menu, type Windows PowerShell in the search bar.
• Right click on the Windows PowerShell and select
  Run as administrator.
• Enter the below command to reinstall the Mail and calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

Note: After performing the above steps, install the Mail and calendar app form the Windows store.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Windows Mail app images not downloaded automatically

Hi Mak,

Sorry for the delay in response. Are you still facing the issue?

As per the description above I would suggest you to follow the steps below and Change Mailbox sync settings from the mail app and check if its working fine.

• 
  Open Mail App and click on the Settings icon.
  
• 
  Now, click on Account and then select your account.
  
• 
  Click on Change Mailbox Sync Settings.
  
• 
  Click onDownload New Contents
  and selectAs item arrives.
  

Hope it helps.

 

Error code 0x85050041 on Mail app in Windows 10

Hello Barb,

Do let us know if you are referring to Office Outlook (Mail client version)/ Mail app/ Windows Live Mail?

If you are referring to Windows Mail app, let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there are any updates for Mail app in Windows Store. If found try to update the app.

Step 2: I suggest you to run Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Step 3: Follow the below steps to
change the Mailbox sync settings.

• Open the Mail app and sign in to your account.
• Click on the gear icon (Settings) from the bottom left corner.
• Click on the Accounts under
  Settings.
• Click on your account and select Change settings.
• Click on the Change mailbox sync settings and check in the
  Sync options.

Hope it helps. Reply to the post with the required information for further assistance.

Thank you.