Windows 10: Mail App People Have Disappeared

Discus and support Mail App People Have Disappeared in Browsers and Email to solve the problem; Am exploring the use of Mail app under W10 and things were going fine until this morning. I opened the app and found all the people have disappeared. I... Discussion in 'Browsers and Email' started by JJG10, Mar 9, 2018.

  1. JJG10 Win User

    Mail App People Have Disappeared


    Am exploring the use of Mail app under W10 and things were going fine until this morning. I opened the app and found all the people have disappeared. I get a message saying."All your contacts are hidden, but you can still find them by searching. To see more contacts, tap Showing." I can't find Showing any where to tap. What do I have to do to get my people back?

    Further, when try to send a new email and click on the little person on the To: field I get a list of people but they are not the ones that were in People. I've no idea where they came from nor do I remember doing anything that might have caused this condition.

    Will someone please help me fix all this?

    Thank you

    :)
     
    JJG10, Mar 9, 2018
    #1

  2. people contacts list missing

    Hi all after upgrading from windows 8.1 to windows 10 all my contactsd have disappeared from the people app. I also cannot figure out hw to move an e mail address into the people app, any ideas??
     
    daviddickinson1948, Mar 9, 2018
    #2
  3. Contacts have disappeared from People App

    Hi,

    Thank you for posting your query. Based on the information you've provided, it seems like the people app on your phone is having a synchronization issue, or this could also be a possible software issue. For us to assist you with your concern, please answer
    the following questions:

    • Which phone model and version of Windows are you using?
    • What exact troubleshooting steps have you done so far?

    In the meantime, we suggest that you perform a hard
    reset
    on your phone. It
    will bring your phone back to factory settings, the same state as when the device was first turned on.Please
    back up your stuff first to avoid data
    loss.

    We're looking forward to your reply.

    Regards.
     
    Dennis Zac, Mar 9, 2018
    #3
  4. Helmut Win User

    Mail App People Have Disappeared

    Go to the MS Store and update your Apps, the Mail App updates are about one per week.

    In each Mail Account > settings, Contacts should be On.
    Also in the People App Go to the Funnel icon on the left(filter contacts)
    Tick boxes for Accounts > Done.
     
    Helmut, Mar 10, 2018
    #4
  5. JJG10 Win User
    Thank you Helmut,

    I went to the store, found the Mail app but could not find a way to update it. It showed 'all ready' installed or something like that but there was nothing about updating.

    Could not find anything about 'Contacts' in any of my 3 accounts.

    I ticked 'Microsoft Account' under the People apps funnel.

    None of the above solved the problem. I wonder if build 1709 has a different set of instructions.
    It has not been a good morning.

    Have you any other suggestions?

    Thanks again.
     
    JJG10, Mar 10, 2018
    #5
  6. f14tomcat Win User
    If the Mail app is acting weird, you can do a reset on it. Not sure how much re-setup you would need to do, though. But the option is available. Settings>Apps>Apps and Features. Scroll down till you come to Mail and Calendar, click advanced and there is a reset option.


    Mail App People Have Disappeared [​IMG]
     
    f14tomcat, Mar 10, 2018
    #6
  7. Helmut Win User
    I am on version 1709 build 16299.251, but these basic things have not changed in the Apps concerned for sometime.

    MS Store - Top Right > 3 Dots > Downloads and updates > Get updates.
    MS Store - Top Right > 3 Dots > Settings > App updates Auto On/Off.

    Mail App
    Click on "Accounts" 3 down on the left pane.
    On Manage Accounts (Select an account to edit settings) > on right pane select the account.

    Select Account > Change mailbox sync settings > Down the bottom toggle "Contacts" > On.

    You may not get the Calendar or Contacts options on some Accounts, however you do for Outlook Mail, Gmail, Yahoo Mail.

    People App
    Under Filter contacts ensure "Hide contacts without phone numbers" is Off.

    Sounds like you are in Touchscreen mode, but basically it's like that.
     
    Helmut, Mar 10, 2018
    #7
  8. JJG10 Win User

    Mail App People Have Disappeared

    Thanks to both you and Tomcat. Between the two of you I finally go things to be where I thought they should.
     
    JJG10, Apr 5, 2018
    #8
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Mail App People Have Disappeared

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