Windows 10: Mail app won't display videos, while Gmail does

I use the Mail app on Windows 10. Whenever I open an email from lifehacker.com, there are videos that should be displayed, but aren't; the links to the videos don't work. However, when I open the same email in Gmail on my Android tablet, the videos are displayed and I can play them. Since I can see and play them in Gmail but not Mail, I suspect something is haywire with Mail and not the website. What settings do I need to change, what do I need to change the settings to, and where can I find them?Thank you.

:)

 

Unable to add Gmail account in Mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are trying to add Yahoo/Gmail email account in Mail app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Mail app installed?
  
• Do you have any non-Microsoft Antivirus/security program installed?
  
• Are you aware of any changes on the PC prior to this issue?
  

Meanwhile, we would suggest you to perform these steps and check if that helps.



Steps to add Yahoo email in Mail app.

1. In yahoo mails account security, click on manage app passwords.
   
2. After selecting other app and entering the new app name in the text box
   
3. Now, in Windows 10 mail app, add this type of account.
   
4. In Windows 10 mail app, enter your details and the password generated by step 2

Steps to add Gmail email in Mail app

Step 1: Connect your Google account to PC

1. Go to the Security section of your Google account
   
2. Under Connected
   apps and sites, go to Apps
   connected to your account
   
3. Make sure that Windows is on the list

Step 2: Enable IMAP on your Google account

1. Sign in to Gmail
   
2. Click the gear in the top right
   
3. Select Settings
   
4. Click Forwarding
   and POP/IMAP
   
5. Select Enable IMAP
   
6. Click Save Changes

Step 3: Add Gmail account.

1. Open Mail app.
   
2. Click on the gear icon to open settings.
   
3. Click on Manage account.
   
4. Click on Add account.
   
5. Now select Google and check if you are able to add the account.

Regards,



Aditya Roy

Microsoft Community – Moderator

 

Windows 10 Mail forgets Gmail password almost every day

Reason

Windows Mail app keeps prompting for Gmail account password frequently with the "your gmail settings are out of date" message—
According to a comment on this post . . .

Potential Solutions

Based on some quick research there may be two options that may help resolve this. . .

1. Enable the 2-Step Verification functionality and security feature with your Gmail account and then use the 2-Step Verification to verify and trust the Windows Mail app to have access to your Gmail account
   
2. Enable and use the Less Secure Apps functionality by turning that ON and using your usual Gmail account password with the Windows Mail app to authenticate
   

Further Resources

• Turn on 2-Step Verification
  
  • Apps with access to your account
    
• Sign in using App Passwords
  
  • App passwords - My Account - Google
    
    
• Let less secure apps access your account
  

 

Can anyone tell me how to delete these accounts from GMail ?

I found links that look like what I have on my gmail account with the other gmail accounts added. There are pictures and explanations.

How to Sign Out of Gmail: Step-By-Step Guide >> App Authority

How to unlink an account you can't sign into - Gmail Community

How to remove the Gmail account name from a listing - Quora