Windows 10: Mail applet in Control Panel will not open

Discus and support Mail applet in Control Panel will not open in Browsers and Email to solve the problem; I have Outlook 2016 installed. When I try to open the mail applet in Control Panel nothing happens. I have reinstalled Office twice and this is a fresh... Discussion in 'Browsers and Email' started by QT Pro, Aug 23, 2017.

  1. QT Pro Win User

    Mail applet in Control Panel will not open


    I have Outlook 2016 installed. When I try to open the mail applet in Control Panel nothing happens. I have reinstalled Office twice and this is a fresh Win 10 install.

    Any ideas how to solve this please?

    :)
     
    QT Pro, Aug 23, 2017
    #1

  2. Control Panel's Mail applet gone

    Jay - If I press the Windows key and type "Outlook", Outlook launches normally.

    I believe what you meant to ask was what happens if I type "Outlook.exe /profiles". The Mail Control Panel applet is obviously accessible that way (via the profiles dialog box), but that's not the issue. Also, I understand that the applet isn't actually
    gone, but rather it is no longer accessible/installed correctly as an icon in the Control Panel, and my original question was regarding advice as to how to get it back. In the past, a Repair of Office solved this problem, but not in this case.

    Bob
     
    Bob Manjoney, Aug 23, 2017
    #2
  3. Control Panel's Mail applet gone

    Jay, I'm sorry if I wasn't clear. I am not talking about an app, Outlook or otherwise, but rather, the mail "applet" that is accessible via the legacy Control Panel that is used to manage mail accounts and profiles in Outlook desktop application.
     
    Bob Manjoney, Aug 23, 2017
    #3
  4. Mail applet in Control Panel will not open

    Hi QT Pro.

    Have you used Outlook yet, that is set up an account?


    Ken
     
    Caledon Ken, Aug 24, 2017
    #4
  5. QT Pro Win User
    Hi Ken,

    Outlook 2016 has been running for several days now and is my default email program. In fact, in the Control Panel the applet says "Mail (Microsoft Outlook 2016)".
     
    QT Pro, Aug 24, 2017
    #5
  6. Okay. Just want to make sure.

    Not that it should matter but what do you want to accomplish in applet, maybe there is another route?

    One other route that does seem to get things working, generally, is the in place repair and upgrade process.

    Repair Install Windows 10 with an In-place Upgrade

    This will upgrade your system to the Creator Update v1703, just FYI.

    I would make a full data backup just as a safety measure.

    Have you tried the repair process within Office?


    Ken
     
    Caledon Ken, Aug 24, 2017
    #6
  7. QT Pro Win User
    I appreciate the suggestion Ken however I do not want the Creator Update at this time as many people with the same machine as mine have complained it caused serious problems with gaming.

    I have not tried the repair process within Office but that's only because I have been unable to locate it. Perhaps you can point me in the right direction? The version I am using is 2016 Professional Plus v16.0.8201.2102.
     
    QT Pro, Aug 24, 2017
    #7
  8. Mail applet in Control Panel will not open

    Caledon Ken, Aug 24, 2017
    #8
  9. QT Pro Win User
    Sorry for the delay in my reply but the whole thing went horribly wrong.

    First I tried the quick repair option but that said no errors were found so I went for the full repair option. All that did was uninstall the complete Office suite so I used system restore to get it back again. Windows 10 then decided I was never going to be able to use the internet again because although I ostensively had a connection and troubleshooter could connect to microsoft.com (but not via any browser), I could not reach any other site nor get my mail.

    In total panic, because this PC is used for business, I reinstalled Windows, all my drivers, and Office and still the mail applet will not open. I'm convinced something is seriously wrong with Win 10.

    As I said, this PC is used for business so I have since reinstalled my main programs and recovered all data from my backups. I think I will just have to accept defeat in this case but thanks very much for all your help anyway Ken.
     
    QT Pro, Aug 26, 2017
    #9
  10. Okay and understood. That said what did you want to do in applet. Maybe there is an alternate route.

    Another place to ask the question is slipstick.com.

    All Outlook all the time.


    Ken
     
    Caledon Ken, Aug 26, 2017
    #10
  11. QT Pro Win User
    Someone on Microsoft's help forum told me that unless the mail applet would open it meant my Office installation was corrupt but as I have remarked, it isn't Office that is the cause of all this nonsense.

    The reason I wanted to open the applet was to view the properties of my profile (his idea, not mine). My exact goal is to get all my mail accounts from Outlook 2007 on my older Win 7 based PC and transfer them to Outlook 2016 because the latter refuses to allow me to use the same login address more than once whereas Outlook 2007 would. That probably sounds a bit weird so to clarify, I operate several domains each of which has its own contact address. These get redirected to one of 2 primary addresses supplied by my ISP (Orange.fr). So, the customer sees and sends mail to the contact address of the site he is visiting and I reply from one of my Orange addresses except that he still sees the mail as coming from the site's contact address and the reply address of the mail he receives is the same. In other words, the Orange address is invisible.

    Like I said, this was always possible with Outlook 2007 but 2016 won't allow it so my thinking is to export the registry entry of my profile from 2007 then somehow modify the paths to the correct folders (I have yet to discover if that is even possible?).

    Would you recommend me to take this to slipstick.com anyway?
     
    QT Pro, Aug 27, 2017
    #11
  12. I would think they would have more knowledge around registry.

    I think I'm understanding what you are trying to do, still a little fuzzy.

    May I ask why you are using the forwarding? Could you not add the two individual contact address (individual accounts in Outlook 2016, all showing in one profile) and then just reply to each account as they contact you.

    I'm pretty sure you can reply from each account with the appropriate reply address or you can override so they all come from one, which you wouldn't want.
     
    Caledon Ken, Aug 28, 2017
    #12
  13. QT Pro Win User

    Mail applet in Control Panel will not open

    I regret I didn't understand your last sentence Ken. But to answer your question about forwarding, I had Outlook 2007 setup with basically a single Profile whose inbox was divided into many sub-folders. Some were common such as Purchases, Expenditure, Advertising, Suppliers, Accountancy, Taxes, Customs, Sent items, etc. Others were unique to each company and this is where I risk confusing you...

    You see I run several different companies but they are all subsidiaries of one main one. What they have in common is I am the owner so purchases and expenditure should not be separated between them as a single tax declaration is made for all in my name. Nonetheless, I had sub-folders for each company under which were further sub-folders for items that had to be kept separate, i.e. Sales, Info requests, Warranty claims, Testimonials, Marketing, etc.

    My goal was to get ALL mail into the one inbox, read and deal with it, then file it in its respective folder. The last thing I need is a load of separate accounts each with its own inbox and duplicate folders, hence getting each address to forward to one of 2 addresses on my ISP's service. You might be wondering "Why 2 addresses?" This was so that personal mails would go to one address while business mails would go to the other.

    Like I said, Outlook 2016 won't allow me to do that and this morning I find myself in a rather embarrassing position because I have to confirm delivery of a product from an address that has absolutely nothing to do with the company the customer purchased from. To make matters worse, there is a strong possibility that the customer will designate the confirmation mail as spam because he won't recognize the sender.

    If I could go back to Outlook 2007 I would but it won't work with Windows 10 as it was designed before scaling and HTML5 were released.

    I have attached an example of what I need to achieve and although Outlook 2016 will permit that, it will only allow it for one single address using orange.fr to send mail through. Outlook 2007 allowed an unlimited amount of addresses using the same sending address (note the difference between sending address and sender/reply to addresses.
     
    QT Pro, Aug 28, 2017
    #13
  14. Thanks for explaining.

    I guess where I was going was having the seperate accounts for each company and then if you want to keep some combined you would move them in your Personal folders.

    This is what I do but my individual account, mine use IMAP. When mail comes in I respond from that account or file in sub folders for the account, being IMAP they replicate to server. When an item comes in that I want for multiple resaons I move to my Personal folders, those that are part of pst file extension.

    My last sentence in previous post. I'm pretty sure you can set outlook up to always respond from an account or from the account you are in.

    I hope the gang at Slipstick can help.


    Ken
     
    Caledon Ken, Aug 28, 2017
    #14
  15. QT Pro Win User
    How do I get "the gang at Slipstick" to help please Ken?
    I was on her site and it appears she hires herself out at $100/hr.
    Have I missed something?
     
    QT Pro, Aug 28, 2017
    #15
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Mail applet in Control Panel will not open

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