Windows 10: Mail will not open on my Surface 3

After doing a Windows Update, I am unable to open my mail. What should I do?



***Moved from Surface / Surface 3 / Install, update, and repair***

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it. *Smile

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Surface 3 Mail app not opening

Hi,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

I suggest you to try the steps provided below and check if it helps.

Troubleshoot email:

https://www.microsoft.com/surface/e...communication/troubleshoot-mail?os=windows-10

Install and uninstall apps on Surface: Try to uninstall and re-install the app from the Store.

https://www.microsoft.com/surface/e...tore/install-and-uninstall-apps?os=windows-10

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.