Windows 10: Mail

I’m setting up a windows 8 pc for a friend. I have reset it to factory defaults. It is set up with her Microsoft account, which has sbcglobal.net as the username. Everything works except mail. I can’t receive or send from the mail app. Also, there isn’t a tile for Store on the start screen. When I look at her Microsoft account with username *** Email address is removed for privacy ***, I see her subscriptions, and all of her info. It seems to be a valid MS account. Any help will be appreciated, as I have run into a wall here. Thanks…Joe

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Cannot open mail app settings


OK, my next suggestion was going to be uninstalling Mail and Calendar and reinstalling from the Windows Store. You can have a go at this by following these steps.

1. Open the Start menu, type Windows PowerShell.
2. Right click on the Windows PowerShell and select Run as administrator.
3. Enter the below command to remove the Mail and calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

After performing the above steps, install the Mail and calendar app from the Windows Store.

Hope this helps, you will, of course, have to add you accounts back again.