Windows 10: Malware named HKU?

Discus and support Malware named HKU? in AntiVirus, Firewalls and System Security to solve the problem; An IT professional thinks I have been hacked with a Malware named HKU. Sometimes called UNKNOWN APP, OR UNNAMED FILE. It is constantly replacing my... Discussion in 'AntiVirus, Firewalls and System Security' started by Doc-A6915, Jul 16, 2020.

  1. DOC-A6915
    Doc-A6915 Win User

    Malware named HKU?


    An IT professional thinks I have been hacked with a Malware named HKU. Sometimes called UNKNOWN APP, OR UNNAMED FILE. It is constantly replacing my administrative Windows ID with alternative false names. Windows, Defender, a host of firewalll programs totally miss the obvious aliases and their links to bizarree programs mostly starting with S-1-1-XXXXXXXXX XXXXXXXXXXXX. Is there anything in security that can stop or remove it. Windows cloud must have little or no firewall, because it aids this program by saving it and constantly reloading files I have removed. What can I do?

    :)
     
    Doc-A6915, Jul 16, 2020
    #1
  2. LE BOULE
    Le Boule Win User
    Le Boule, Jul 16, 2020
    #2
  3. HPUT3
    hput3 Win User
    How to remove en.softonic malware that appears on desktop periodically

    A kind of malware has somehow gotten onto my win 10 PC. What I get is a small advertisment that pops up in the bottom right on my desktop... When I turn it off (clicking the corner X). It comes back again some time later but with different content.

    I haven't timed it but seems lake maybe a 1/2 hr.

    I've googled extensively but all the instructions I've found, tell you to use the windows uninstaller to uninstall softonic. And maybe some manual clean up after the uninstall. But there is nothing installed with `softonic' in its name and even when the ad is running there is no process running with softonic in its name.

    All the google hits appear to assume the windows uninstaller will know about softonic. Even the manual parts of some of the hits appear to assume you have been successful in unintalling it.

    The instructions also suggest several free malware removal products and claim any of them will remove it.
    `Zema Anti-malware', `MalwareBytes' and `AdwCleaner'

    I tried all those listed in one of the instruction sets, ran the scan but none of them found whatever is running the little softonic pop up ad.

    This type of malware apparently falls into a category called a `PUP'.

    I never found in the google hits what expected would be there somewhere. A list of steps to remove something like this by hand.

    Can anyone here advise me?
     
    hput3, Jul 16, 2020
    #3
  4. BOATVAN
    Boatvan Win User

    Malware named HKU?

    Did our Epson printer get hacked?

    Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.
     
    Boatvan, Jul 16, 2020
    #4
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Malware named HKU?

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