Windows 10: malware nile.virus in external hdd

how can I remove my external hdd "nile virus". both my windows and hdd is infected. actualy in this situation I am formatted my pc. please tell how can I remove that virus




error: No key for New Variant online ID: ae3VDpmdWIOXkDAnO0zwpPhIcIwhDfM4OxrSVNam
Notice: this ID appears to be an online ID, decryption is impossible

:)

 

Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

Hi,

Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

• List of anti-malware product removal tools

Let us know if you need further assistance.

 

Is it a Virus or a Malware or something else?

Hello Joes,

There's a possibility that your device is infected with a malware causing why you're unable to delete the game on your laptop. In order for us to assist you better, we'd like to ask the following:

• Aside from formatting the hard drive, what other troubleshooting steps have you tried so far?
• Have you asked your friend where did he download the games?

To identify if your computer is infected with a virus or malware, we recommend downloading and running
Microsoft Safety Scanner. The scanner can easily detect if there's any virus found on your device. To do so, follow the steps on this
link.

We are looking forward to your reply.

 

external HDD

Hi,

Usually, this problem occur due to software incompatibility or corrupted USB drivers. For us to better assist you, we would like to clarify the following:

• Have you made any recent changes on your computer prior to the issue?
• Which driver did you uninstall? Have you reinstall the driver? If yes, how did you reinstall the driver?
• Have you check if the external HDD is visible in Device Manager?

If the issue still persists after uninstalling some games, we suggest that you run the troubleshooter for hardware and devices. If you're using the latest Windows 10 version, follow these steps on how to run the Hardware and Devices troubleshooter:

• Click the Start button and select the Settings
  icon.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Hardware and Devices and click
  Run the troubleshooter.

We're looking forward to your reply.