Windows 10: Malware, no idea which one and how to get rid of it

Discus and support Malware, no idea which one and how to get rid of it in AntiVirus, Firewalls and System Security to solve the problem; Dear Community, it seems i have a malware but no idea what it does. I've runned Windows Defender full scan, offline scan and as extra Norton... Discussion in 'AntiVirus, Firewalls and System Security' started by ArnaudRos, Aug 18, 2018.

  1. ArnaudRos Win User

    Malware, no idea which one and how to get rid of it


    Dear Community,


    it seems i have a malware but no idea what it does.


    I've runned Windows Defender full scan, offline scan and as extra Norton Anti-virus.

    Nothing seems to be wrong.


    After that i looked for anti malware software but the moment i use the word "malware" in google or any other search engine, my browser shuts down (tried it in microsoft edge, firefox, chrome). Also if i try by other means to get to anti-malware sites, it also shuts down the browser.


    2nd i tried to download a anti-malware program on a different pc, put it on a stick and install it like that on my pc. The installer shuts down.


    Can anyone help, i have no idea how long i have this and what problems it is causing.


    atm i also have this thread open different problem on the same laptop, i have no idea of it's related.


    Thx if anyone can help me.

    :)
     
    ArnaudRos, Aug 18, 2018
    #1

  2. Does Windows Defender find and get rid of malware and PUPS such as Cleanserp and unTabs?

    No, not likely....

    See if these removal guides help:


    Suggestion to also read:

     
    Jsssssssss, Aug 18, 2018
    #2
  3. Le Boule Win User
    Le Boule, Aug 18, 2018
    #3
  4. Boatvan Win User

    Malware, no idea which one and how to get rid of it

    Did our Epson printer get hacked?

    Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.
     
    Boatvan, Aug 18, 2018
    #4
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Malware, no idea which one and how to get rid of it

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