Windows 10: Malware or drive failure? Machine is crippled

Discus and support Malware or drive failure? Machine is crippled in Windows 10 Support to solve the problem; Note to self: read the descriptions *Think I suspect something may be awry with this, the check for updates step has been running for 13 minutes...... Discussion in 'Windows 10 Support' started by adamgm, May 30, 2016.

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  1. ADAMGM
    adamgm Win User

    Malware or drive failure? Machine is crippled


    Note to self: read the descriptions *Think

    I suspect something may be awry with this, the check for updates step has been running for 13 minutes...

    Edit: restarting it a few times got it going for some reason.
     
    adamgm, May 31, 2016
    #31
  2. ADAMGM
    adamgm Win User

    I imagine this will take a while (I selected both hard drives) so I will come back again tomorrow unless it miraculously finishes in the next hour or so.

    I really appreciate the help!
     
    adamgm, May 31, 2016
    #32
  3. SIMRICK
    simrick Win User
    No problem. Tomorrow is fine. *Smile
     
    simrick, May 31, 2016
    #33
  4. ADAMGM
    adamgm Win User

    Malware or drive failure? Machine is crippled

    Update: Upon waking up I was surprised to find it on the same drive still - 27,517 objects scanned... seems slow?
     
    adamgm, May 31, 2016
    #34
  5. SIMRICK
    simrick Win User
    Hmmm...did it go to sleep while you were sleeping? *Wink If we can't get this scan finished in a reasonable amount of time, I will suggest a different Rescue Disk, which scans outside the W10 OS. I see it's been 4 hours since you posted - any results?
     
    simrick, May 31, 2016
    #35
  6. ADAMGM
    adamgm Win User
    Hahah

    I just called my wife on lunch and she said it's still on the same drive, something like 36000 objects scanned.

    Would the chkdsk detect this kind of speed issue - if it is one?
    This is basically what I saw when trying to use the advanced reatoration features - everything was taking forever.
     
    adamgm, May 31, 2016
    #36
  7. SIMRICK
    simrick Win User
    Hmm...Maybe we might try a different approach when you get home....

    We can boot to the Kaspersky Rescue Media and run that scan.

    Next, we could run SeaTools on the drive to see if it is "failing". CHKDSK does not address all SMART attributes of a drive. Some values could be failing soon, but not yet. We are talking a spinner here, and not SSD, right?
     
    simrick, May 31, 2016
    #37
  8. ADAMGM
    adamgm Win User

    Malware or drive failure? Machine is crippled

    Ya, it's not an SSD.
     
    adamgm, May 31, 2016
    #38
  9. ADAMGM
    adamgm Win User
    Do you boot off of Kaspersky in the same way? It didn't see an OS

    Edit; trying again with the installation instructions
     
    adamgm, Jun 1, 2016
    #39
  10. SIMRICK
    simrick Win User
    Yes, you boot the computer to it, just like you did the rescue media.
     
    simrick, Jun 1, 2016
    #40
  11. ADAMGM
    adamgm Win User
    I'm still fighting with this one. I installed it to the USB like the directions say, but I'm getting a boot error.
     
    adamgm, Jun 1, 2016
    #41
  12. SIMRICK
    simrick Win User
    simrick, Jun 1, 2016
    #42
  13. ADAMGM
    adamgm Win User

    Malware or drive failure? Machine is crippled

    Ok.
    I tried to install it to USB a second time - same results. I get "boot error" in the dos screen, when manually selecting to boot from there.

    My first boot priority is a removable drive, but it isn't going there on its own.
     
    adamgm, Jun 1, 2016
    #43
  14. SIMRICK
    simrick Win User
    I don't understand why you can boot to Kyhi's rescue media on the USB stick and not this one....doesn't make sense to me....but maybe one of the other ones will succeed.

    EDIT: Perhaps switching to Legacy mode/turning off Fast Boot (if it even exists) in the BIOS will help?
     
    simrick, Jun 1, 2016
    #44
  15. ADAMGM
    adamgm Win User
    Ok, running the exe as an admin did the trick.
    I'm currently running the disk recover
     
    adamgm, Jun 1, 2016
    #45
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Malware or drive failure? Machine is crippled

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