Windows 10: Malware or drive failure? Machine is crippled

Discus and support Malware or drive failure? Machine is crippled in Windows 10 Support to solve the problem; I will try this as soon as I can Edit: , don't run the short test first? Sure, go ahead. It only takes a couple of minutes, just be sure to run the... Discussion in 'Windows 10 Support' started by adamgm, May 30, 2016.

  1. essenbe Win User

    Malware or drive failure? Machine is crippled


    Sure, go ahead. It only takes a couple of minutes, just be sure to run the long test. The short test is basically just what the drive is self reporting and can pass, even on a bad drive. The long test (which is long) is what will actually test the drive.
     
    essenbe, Jun 1, 2016
    #61
  2. adamgm Win User

    Not sure if I'm just missing it, but I'm not seeing a version of SeaTools for DOS for Windows 10...
    Looks like this is also to be used with a cd rom and not a usb?
     
    adamgm, Jun 2, 2016
    #62
  3. NovHak Win User
    The purpose of Seatools is to test your disc drive, no matter what is on, not to test Windows 10 (I suppose it won't even perform a filesystem check). It is supposed to rule out disc-specific problems.

    If you want to boot from a USB key, instructions are given on the link posted by essenbe.

    EDIT : You can find Seatools for Windows here, but it's not self-sufficient and would have to be run either from your defective system or you would have to move the disc to test to another system as a secondary disc, and install and run the utility there.
     
    NovHak, Jun 2, 2016
    #63
  4. adamgm Win User

    Malware or drive failure? Machine is crippled

    Ah, makes sense. They do mention compatible systems so I guess I got caught up in that haha.
     
    adamgm, Jun 2, 2016
    #64
  5. adamgm Win User
    This link - in Option 2 - is telling me to accept and download something in the "SeaTools for DOS | Seagate" link, I'm not seeing an iso download link on that page though *sarc
     
    adamgm, Jun 2, 2016
    #65
  6. NovHak Win User
    There's a download button near the bottom of the page, but clicking gets me a "Bad Request" error, I suppose something must be dead here. Try this link instead.
     
    NovHak, Jun 2, 2016
    #66
  7. adamgm Win User
    Thanks novhak!

    Short test completed in main drive. Started long.
     
    adamgm, Jun 2, 2016
    #67
  8. fdegrove Win User

    Malware or drive failure? Machine is crippled

    Hi,

    That links works.
    TS only needs to click on "Seagate Tools voor DOS" (Dutch for Seagate Tools for DOS) and the download initiates immediately after that.

    Haven't followed the entire thread so I assume TS know how to create a bootable DOS USB stick.

    Cheers, *Wink
     
    fdegrove, Jun 2, 2016
    #68
  9. adamgm Win User
    It says "test result failed".
    There was some dialogue box that mentioned repairing stuff, but I don't see that functionality anywhere.
     
    adamgm, Jun 2, 2016
    #69
  10. NovHak Win User
    The page is automatically localised depending on your country and language, I see it in french. Anyway, I forced "be-nl" localisation to have the same display as you, and the only place where I see "SeaTools voor DOS" is a link to legacy versions. You should rather click the "Downloaden" button instead, but that gives me a bad request error.
     
    NovHak, Jun 2, 2016
    #70
  11. Slartybart, Jun 2, 2016
    #71
  12. adamgm Win User
    Does my drive have to be a Seagate? Maybe that's why I don't have the Fix menu

    Edit: dumb question.
     
    adamgm, Jun 2, 2016
    #72
  13. adamgm Win User

    Malware or drive failure? Machine is crippled

    I'm finding some people online say you can use seatools for WD harddrives... so now I don't know anymore.

    Is there another reason that I wouldn't have any of fix options show up?
     
    adamgm, Jun 3, 2016
    #73
  14. trinsic Win User
    Its my understanding that the Seatools is only for testing Segate drives and if you have drive by another manufacturer you should use the manufacture specific testing tools for the drive in question.
    Did it give you an error code? did the test run ant fail at the beginning, middle, or end?
     
    trinsic, Jun 3, 2016
    #74
  15. Seagate Tools will check any drive regardless of the mfgr.

    You mentioned that you saw a dialog window re: repair - when did you see that? After the short test or after the long test?

    What did you do when you saw the dialog window - according to the manual you are offered to repair, but it's been a long time since I ran Seagate Tools ... it might go into automatic repair mode.

    On page 3 of the manual there's a list of what Seagate Tools offers

    Malware or drive failure? Machine is crippled [​IMG]

    Are you saying that you do not see all of those options?

    You can always run Seagate Tools again - this time pay strict attention to the screens and write down what it says ... you could also take a picture with a phone, tablet or camera

    Any error code is extremely important to members on this side of your monitor.

    Unfortunately since you're booting from an external device, the log is not saved. It is stored in ram until you restart the machine normally.

    You might be able to save the log if you're booting from a Thumbdrive - you can put it on the same Thumbdrive .
     
    Slartybart, Jun 3, 2016
    #75
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Malware or drive failure? Machine is crippled

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