Windows 10: Malware Trying to Encrypt my Hard Drives

Discus and support Malware Trying to Encrypt my Hard Drives in AntiVirus, Firewalls and System Security to solve the problem; Hi all, I have somehow acquired some malware that keeps trying to encrypt my files but I have a program running called CyberReason which blocks it... Discussion in 'AntiVirus, Firewalls and System Security' started by Todd, Oct 13, 2017.

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  1. TODD
    Todd Win User

    Malware Trying to Encrypt my Hard Drives


    Hi all,

    I have somehow acquired some malware that keeps trying to encrypt my files but I have a program running called CyberReason which blocks it everytime it tries to do its evil deed. Yet it does not clean the ransomware from my PC.

    What is the best ransomware cleaner, preferably free?

    The ransomware keeps adding folders to all of my drives with different name and tries to hide them. But I can see them since I have Show Hidden Folders enabled. Every time I delete them, they come back with a different name within a minute or so. Here are some of the names:

    Adate167
    Zconfig194
    Acdata102
    Xpackage86

    Inside these folders are files of various types like "wise align.doc" and "cigarette.liberal.xls" with a total of 10 files in each folder. They amount to 1.68 MB.

    I have included wise align.doc as an attachment but I DO NOT advise anyone to open it! I include it only in the hope that someone knows how to analyze it and let me know what the name of this ransomware is.

    Does anyone recognise this particular ransomware and know of a good cleaner that will kill it dead?

    :)
     
    Todd, Oct 13, 2017
    #1
  2. DAVIDROBERTS7016
    DavidRoberts7016 Win User

    Bitlocker encryption takes long titme on Windows 10

    Original title: Encryption of hard drive

    Good morning

    I recently upgraded to Windows 10 professional, and have been trying to encrypt my hard drive using Bitlocker.

    The system has been encrypting for several days now, but still has only managed to encrypt 0.7% of the hard drive.

    Is there something blocking or slowing this down, as it seems very slow to me.

    The hard drive does have around 91G on it but even so.

    Can anyone help me with this?

    Thanks

    Dave Roberts
     
    DavidRoberts7016, Oct 13, 2017
    #2
  3. CHAMTITULAR
    ChamTitular Win User
    BitLocker

    Hi! Recently, I upgraded to Windows 10. I also applied BitLocker on my external hard drive. After the encryption, I tried opening my external hard drive and it says, "The BitLocker encryption on this drive isn't compatible with your version of Windows. try
    opening in a newer version of Windows".

    What should I do? Thank you.
     
    ChamTitular, Oct 13, 2017
    #3
  4. PLANKTON
    Plankton Win User

    Malware Trying to Encrypt my Hard Drives

    Setting aside name calling and politics.......download Malwarebytes, it's free and use the trial period. This will give you real time protection and highly recommend you buying it. Then run it and let it do it's thing and when it finds malware let it clean it. Next, download Norton Power Eraser and run it and select for root kits and a restart will be required. It should find some stuff that's deeply embedded
     
    Plankton, Oct 13, 2017
    #4
  5. TODD
    Todd Win User
    OK, I have tried both of these scanners and the problem still exists. This malware is hidden really well and is putting these folders back on all four of my drives within a minute of my deleting them--with new names of course but still easily identifiable.

    Any other ideas?
     
    Todd, Oct 13, 2017
    #5
  6. BREE
    Bree New Member
    Bree, Oct 13, 2017
    #6
  7. ZBOOK
    zbook New Member
    These are some free programs to run.

    Please post results for each into the thread.

    http://download.bleepingcomputer.com/farbar/FRST.exe


    http://download.bleepingcomputer.com/farbar/FRST64.exe


    http://download.bleepingcomputer.com...bar/FRST64.exe

    RKill - What it does and What it Doesnt - A brief introduction to the program - Anti-Virus, Anti-Malware, and Privacy Software

    ESET: Free Virus Scan | Online Virus Scan from ESET ESET

    SUERANTISPYWARE: SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

    This one has a 30 day money back guarantee:
    zemana: Zemana - AntiMalware and AntiLogger Protection
     
    zbook, Oct 13, 2017
    #7
  8. TODD
    Todd Win User

    Malware Trying to Encrypt my Hard Drives

    Thanks for your help folks! I really appreciate it!

    It will be until at least Saturday night before I can get to trying these solutions.

    One problem I have had with the offline AV scanners is that they say they can't remove any viruses they find because Win 10 (latest edition) won't let them access the files in a way that they can delete them.

    Does anyone know why this is and how to get around it?

    I download the AV program and run it from a CD in its own program before Win 10 can boot. But they just won't delete the viruses they claim to find due to this problem with the latest builds of Win 10, like Creator's Update.
     
    Todd, Oct 13, 2017
    #8
  9. CEREBERUS
    cereberus Win User
    Forget trying to remove issue!

    Once infected, the bigger issue is what else has been compromised?

    Change online passwords immediately, especially banks, ebay, amazon, paypal etc. Do this from another pc or phone etc.

    Check those accounts have not ben compromised.

    Then forget trying to fix issues. Backup valuable data to an external drive, and do a clean reinstall.

    Overkill maybe but it is not a question if you can afford to take time to do this, but whether you can afford NOT to take time.
     
    cereberus, Oct 13, 2017
    #9
  10. BORG 386
    Borg 386 Win User
    Borg 386, Oct 13, 2017
    #10
  11. PLANKTON
    Plankton Win User
    Yep....totally agree.
     
    Plankton, Oct 13, 2017
    #11
  12. SIMRICK
    simrick Win User
    Can you give us a screenshot of what CyberReason says when it blocks something? Curious to know what this is. Does it happen all the time, or any time, or just when you're visiting certain websites?
     
    simrick, Oct 14, 2017
    #12
  13. TODD
    Todd Win User

    Malware Trying to Encrypt my Hard Drives

    OK, here it is. I still haven't been able to delete this bug even after about 10 different AV scans! This one is from today at about 3:50 PM MST, after I deleted the two folders it put up on my C Drive.. *Sad

    It came from opening an email in Gmail that said my Facebook account was about to be shut down for lack of activity if I didn't click the enclosed link. That was about a month ago.
     
    Todd, Oct 16, 2017
    #13
  14. SAMURIA
    Samuria Win User
    We need to see results from frst scans there should be 2 files that will tell us whats running doing this
     
    Samuria, Oct 16, 2017
    #14
  15. SIMRICK
    simrick Win User
    Please run FRST.

    Farbar Recovery Scan Tool Download

    Post the 2 logs here.

    Note that this will only give us information - it does not clean at this point.
     
    simrick, Oct 16, 2017
    #15
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