Windows 10: Malware

Discus and support Malware in AntiVirus, Firewalls and System Security to solve the problem; so my mom wanted to use my laptop and she signed in to her work email and it somehow gave my laptop a virus and she tried to wipe it but it didnt work... Discussion in 'AntiVirus, Firewalls and System Security' started by AlexKemp2, Sep 19, 2020.

  1. AlexKemp2 Win User

    Malware


    so my mom wanted to use my laptop and she signed in to her work email and it somehow gave my laptop a virus and she tried to wipe it but it didnt work and now i cant even connect to the wifi i tried resetting the pc in recovery but i cant because it says i need more storage on my built in storage so i bought a USB flash drive but it says it needs to be additional storage on my built in storage but i cant make enough storage because i cant delete most of the files on here because the laptop says it need it to run and whenever i try to load virus & threat protection in settings it just starts buffering please help i cant afford a new laptop yet and this completely messed it up somehow

    :)
     
    AlexKemp2, Sep 19, 2020
    #1
  2. Le Boule Win User
    Le Boule, Sep 19, 2020
    #2
  3. Boatvan Win User
    Did our Epson printer get hacked?

    Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.
     
    Boatvan, Sep 19, 2020
    #3
  4. Malware

    Best way to remove problem Malware

    Hi There,

    I am trying to remove a bundle of Malware without success.

    There is a bundle of listed programs which I try to uninstall through the typical Control Panel effort, but they remain listed there:

    Buenosearch Toolbar
    MyPC Backup
    PC Performer
    Speed Test 127
    UnknownFile

    I was looking at this weblink which provides a 5 step process for Buenosearch alone:
    Remove Bueno Search (Removal Guide)

    Not sure how much certain guides can be trusted. One of the first things I read was to download Revo Uninstaller, and I've not heard of it so I'm not sure if it's trustworthy..........
     
    radioraheem, Sep 19, 2020
    #4
Thema:

Malware

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