Windows 10: Malwarebytes Browser Guard has blocked my bank website saying there's a trojan

Discus and support Malwarebytes Browser Guard has blocked my bank website saying there's a trojan in Windows 10 Gaming to solve the problem; Wrote to Malwarebytes 2 days ago and have gotten no help.I've listed the site on the 'Allow List' but nothing changed. I've got past due bills and... Discussion in 'Windows 10 Gaming' started by CharlesAllen9, Jan 30, 2024.

  1. CHARLESALLEN9
    CharlesAllen9 Win User

    Malwarebytes Browser Guard has blocked my bank website saying there's a trojan


    Wrote to Malwarebytes 2 days ago and have gotten no help.I've listed the site on the 'Allow List' but nothing changed. I've got past due bills and can't login to my bank!

    :)
     
    CharlesAllen9, Jan 30, 2024
    #1
  2. 1PW
    1PW Win User

    Malwarebytes Browser Guard for Firefox/Chrome/Edge

    Malwarebytes Browser Guard Documents List for Firefox/Chrome/Edge
    1. https://support.malwarebytes.com/docs/DOC-3439 - Install Malwarebytes Browser Guard (Download Links)
    2. https://support.malwarebytes.com/docs/DOC-3442 - Malwarebytes Browser Guard Current web site and Statistics screens
    3. https://support.malwarebytes.com/docs/DOC-3443 - Malwarebytes Browser Guard Settings screen
    4. https://support.malwarebytes.com/docs/DOC-3444 - Malwarebytes Browser Guard Allow list and Support screens
    5. https://support.malwarebytes.com/docs/DOC-3445 - Malwarebytes Browser Guard types of block pages
    6. https://support.malwarebytes.com/docs/DOC-3446 - Malwarebytes Browser Guard guide
    7. https://support.malwarebytes.com/docs/DOC-3480 - Malwarebytes Browser Guard Product Lifecycle
    8. Release Notes - All credit to @Grahamperrin for the link suggestion.
    9. False Positive (FP), How to report - Include: 1) Address link to the VirusTotal.com URL scan result and 2) Screenshot of the FP block.
     
    1PW, Jan 30, 2024
    #2
  3. 1PW
    1PW Win User
    Malwarebytes Browser Guard for Firefox

    Malwarebytes Browser Guard for Firefox/Chrome/Edge v2.2.10 has been released.
    Downloads: Malwarebytes Browser Guard 2023 - Blocks ads, scams, and trackers
    Release Notes: https://support.malwarebytes.com/hc/...-Release-Notes
     
    1PW, Jan 30, 2024
    #3
  4. 1PW
    1PW Win User

    Malwarebytes Browser Guard has blocked my bank website saying there's a trojan

    1PW, Jan 30, 2024
    #4
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Malwarebytes Browser Guard has blocked my bank website saying there's a trojan

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