Windows 10: Many BSODs, I *think* while Chrome running.

Discus and support Many BSODs, I *think* while Chrome running. in Windows 10 BSOD Crashes and Debugging to solve the problem; See attached BSOD SURFACE-BOOK-1-Sun_02_18_2018__93157_92.zip information. This has been happening for several weeks. I cannot seem to pin it down.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by demigorgon, Feb 17, 2018.

  1. DEMIGORGON
    demigorgon Win User

    Many BSODs, I *think* while Chrome running.


    See attached BSOD SURFACE-BOOK-1-Sun_02_18_2018__93157_92.zip information.

    This has been happening for several weeks. I cannot seem to pin it down. Sometimes happens a lot, sometimes not for days. Restored to restore point a couple of times, still happens. Been uninstalling things here and there to no avail. Any recommendations welcome!

    :)
     
    demigorgon, Feb 17, 2018
    #1
  2. AHMED TANASHI
    Ahmed Tanashi Win User

    BSOD While Playing Youtube Videos on Chrome (Windows 10)

    Hi everyone,

    I have been getting frequent, but irregularly timed, BSOD when streaming youtube videos. Any other video service does not cause this problem. The error is DPC WATCHDOG VIOLATION when the BSOD happens. I have searched through forums already in attempts to
    troubleshoot this myself. My laptop is an Asus X555LA with windows 10.

    I have already tried:

    updating drivers

    monitoring with the task manager (no odd spikes or anything)

    reinstalling a previous driver for compatibility potential (did not work)

    turning off fast startup

    reinstalling chrome

    rebooting the computer many many times

    virus scans

    Any help would be appreciated, it has been quite the learning experience but I am out of ways to try to tackle this problem!

    Thanks!

    ***Windows topics moved to Performance & system failures by the Moderator.***
     
    Ahmed Tanashi, Feb 17, 2018
    #2
  3. JOHNHANNAFORD
    JohnHannaford Win User
    Please examine this dmp file. BAD_POOL_HEADER BSOD! Windows 10

    Thanks Gerry,

    OK, I decided to use OneDrive anyway.

    Hers is the link: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    I mentioned earlier that I was using Google Chrome when the BSODs occurred. I did not run these reports while having Chrome open, as I almost immediately get a BSOD under these circumstances.

    Cheers,

    John.
     
    JohnHannaford, Feb 17, 2018
    #3
  4. AXE0
    axe0 New Member

    Many BSODs, I *think* while Chrome running.

    How old is the surface book?
     
    axe0, Feb 17, 2018
    #4
  5. DEMIGORGON
    demigorgon Win User
    It's about 6 months old.
     
    demigorgon, Feb 22, 2018
    #5
  6. AXE0
    axe0 New Member
    Due to the different crashes I believe this to be an issue that needs physical replacement.
    The hard drive related events could indicate hard drive issues, but you would be very lucky if the hard drive would be the sole cause.
    Code: 2018-02-03T13:03:34.443 An error was detected on device \Device\Harddisk1\DR5 during a paging operation. 2018-02-03T12:57:19.019 An error was detected on device \Device\Harddisk1\DR4 during a paging operation. 2018-02-03T12:57:19.019 An error was detected on device \Device\Harddisk1\DR4 during a paging operation. 2018-02-03T12:57:19.019 An error was detected on device \Device\Harddisk1\DR4 during a paging operation. 2018-01-17T17:42:55.412 The driver detected a controller error on \Device\Harddisk1\DR2. 2018-01-07T17:06:43.431 The IO operation at logical block address 0x10004 for Disk 1 (PDO name: \Device\00000424) was retried. 2018-01-05T21:01:04.690 The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\000003c8) was retried. 2018-01-05T20:58:22.480 The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\000003c2) was retried. 2018-01-05T20:57:40.054 The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\000003bc) was retried. 2018-01-05T20:01:09.451 The IO operation at logical block address 0xae9500 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T20:01:09.451 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T20:01:09.451 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T20:01:09.451 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T20:01:09.451 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T20:01:09.451 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:58:03.118 The IO operation at logical block address 0x8da100 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:58:00.658 The IO operation at logical block address 0x166100 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:58:00.658 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:48.458 The IO operation at logical block address 0x8d7100 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:57:48.458 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:44.413 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:44.413 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:44.413 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:44.413 The IO operation at logical block address 0x137d00 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:57:44.413 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:38.252 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:38.252 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:38.252 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:57:38.252 The IO operation at logical block address 0x8cdd00 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:57:38.252 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:55:01.133 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:54:45.864 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:52:57.601 The IO operation at logical block address 0x14a0580 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:47:18.056 The IO operation at logical block address 0x104ae80 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:47:18.056 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:47:18.056 An error was detected on device \Device\Harddisk1\DR12 during a paging operation. 2018-01-05T19:47:13.157 The IO operation at logical block address 0x1030a80 for Disk 1 (PDO name: \Device\000003b9) was retried. 2018-01-05T19:29:37.819 The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\000003b3) was retried. 2018-01-02T02:22:38.359 The driver detected a controller error on \Device\Harddisk1\DR6. 2017-12-28T03:37:10.216 The driver detected a controller error on \Device\Harddisk1\DR1. 2017-12-26T12:11:09.453 The IO operation at logical block address 0x5e6b81 for Disk 2 (PDO name: \Device\000004e9) was retried.[/quote]




    Many BSODs, I *think* while Chrome running. [​IMG]
    Diagnostics Test
    Many BSODs, I *think* while Chrome running. [​IMG]
    HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    *Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    *Arrow Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
     
    axe0, Apr 5, 2018
    #6
Thema:

Many BSODs, I *think* while Chrome running.

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