Windows 10: mass storage USB disc

why do my mass storage USB disc not get a letter when plugged in

:)

 

how to change "USB attached SCSI mass storage device" to "USB mass storage device"

Hi,

We would like to know the additional information to better assist you with USB mass storage concern. Kindly answer the following questions below:

• Do yo have an updated Windows 10 on your computer?
• What are the troubleshooting steps you've done so far after your media player stopped recognizing the portable drive?
• Do you have the updated USB driver on the current operating system that you are using?

We are looking forward to your response.

Regards.

 

how to change "USB attached SCSI mass storage device" to "USB mass storage device"

Go to Device Manager, right click the device and select 'update driver software' - 'browse my computer' - 'let me pick from a list of drivers on my computer' - then de-select 'Show Compatible Hardware', in the listed drivers you can select mass storage device
or (standard disc drives) - disc drive and then click OK

I Hope this Helps!

 

USB mass storage not recognizing

Hi,

To assist you better I would like to know, what is the make and model of the computer?

Meanwhile, let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I suggest you to run hardware troubleshooter to diagnose the exact issue. It will automatically detect the problem and fix it.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Small icon on the left navigation pane.
  
• 
  Click on Troubleshooting and click on
  Hardware and Device.
  
• 
  Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware troubleshooter.
  

Method 2.

If the issue still persist, I suggest you to uninstall/re-install the mass storage device and check if this helps.

• 
  Press Windows key + R, type devmgmt.msc and press Enter.
  
• 
  Go into Device Manager and expand Universal Serial Bus controller.
  
• 
  Right click on the device under the Universal Serial Bus Controllers node related to mass storage device and
  uninstall it. .
  
• 
  Restart the computer, and then reinstall the USB controllers.
  

Hope this helps. Let us know the result for further assistance.

Thank you.