Windows 10: Mastakenly purchased Office 365 twice after recieving "complete your purchase" email

Discus and support Mastakenly purchased Office 365 twice after recieving "complete your purchase" email in Microsoft Windows 10 Store to solve the problem; I purchased the fmaily verison of Office 356 withe the help of your chat feature. Later that day, I got an email asking me to complete my purchase --... Discussion in 'Microsoft Windows 10 Store' started by JohnSchadl, Jul 5, 2021.

  1. Mastakenly purchased Office 365 twice after recieving "complete your purchase" email


    I purchased the fmaily verison of Office 356 withe the help of your chat feature. Later that day, I got an email asking me to complete my purchase -- so I did. It turns out that caused me to buy it twice. How do I get the second transasction canceled and my payment refunded? There is not a phone number to call an agent for hel.

    :)
     
    JohnSchadl, Jul 5, 2021
    #1

  2. Office 365 for students

    Its possible you need to download the software install files from the schools website if you purchased it through the school.

    • Please uninstall any Office trial versions on your device before installing Office 365 Education.
    • Open the Microsoft Office 365 Web site.
    • On the Office in education screen, enter your IT Account NetID, followed by <university email
      address>
      and click Get Started.
    • Select I'm a student on the next page. You will be sent an email with instructions.
    • Follow the steps in the email. It is recommended that you use the same password as you use for other
      University services.
     
    Andre Da Costa, Jul 5, 2021
    #2
  3. lZKoce Win User
    Microsoft Releases Office 365 Home Premium

    Where do you actually purchase the Office 365?
     
    lZKoce, Jul 5, 2021
    #3
  4. dlp123 Win User

    Mastakenly purchased Office 365 twice after recieving "complete your purchase" email

    Office 365 Renewal via Purchase on New Windows Laptop

    My Office 365 subscription expired today. However, I had purchased a new Lenovo laptop on 11/23/18 and along with the laptop, I purchased an Office 365 subscription and was expecting to see my Microsoft account be updated with that purchase information
    and new subscription information.

    How do I get the Office 365 purchase from Lenovo to register in my Microsoft account, so that all my devices have access to the renewed subscription?
     
    dlp123, Jul 5, 2021
    #4
Thema:

Mastakenly purchased Office 365 twice after recieving "complete your purchase" email

Loading...
  1. Mastakenly purchased Office 365 twice after recieving "complete your purchase" email - Similar Threads - Mastakenly purchased Office

  2. I was charged twice for a purchase

    in Windows 10 Gaming
    I was charged twice for a purchase: I was charged twice for a purchase on xbox https://answers.microsoft.com/en-us/windows/forum/all/i-was-charged-twice-for-a-purchase/aeec5d93-9f64-4dc1-8e68-860d8ebf67c3
  3. I was charged twice for a purchase

    in Windows 10 Software and Apps
    I was charged twice for a purchase: I was charged twice for a purchase on xbox https://answers.microsoft.com/en-us/windows/forum/all/i-was-charged-twice-for-a-purchase/aeec5d93-9f64-4dc1-8e68-860d8ebf67c3
  4. microsoft 365 purchase

    in Windows 10 Gaming
    microsoft 365 purchase: I renewed my subscription to 365 today and am being told I need to purchase stillor to contact my admin for a license to use https://answers.microsoft.com/en-us/windows/forum/all/microsoft-365-purchase/f6b0b4fc-4ba5-4684-b16d-38c9cd818f2d
  5. microsoft 365 purchase

    in Windows 10 Software and Apps
    microsoft 365 purchase: I renewed my subscription to 365 today and am being told I need to purchase stillor to contact my admin for a license to use https://answers.microsoft.com/en-us/windows/forum/all/microsoft-365-purchase/f6b0b4fc-4ba5-4684-b16d-38c9cd818f2d
  6. I accidentally purchased Microsoft Office Home 365

    in Microsoft Windows 10 Store
    I accidentally purchased Microsoft Office Home 365: I accidentally purchased Microsoft Office Home 365 I signed up for free trial but it didn't download properly so I thought it did not work today I received an email saying I have been charged ‪ 1,499.00‬ EGP to purchase it. I want refund as i don't want Microsoft Office...
  7. Office 365 not running after purchase

    in Windows 10 Installation and Upgrade
    Office 365 not running after purchase: I purchased Office 365 on July 19. I just checked to see if it was running and was informed in Settings-my device that I'm still running Windows 10 home. Why is this...I done several restarts to make sure updates are current. How do I access 365??...
  8. Purchase of office

    in Windows 10 Customization
    Purchase of office: I have purchased office 2 times and was able to use it yesterday and now it is saying my free trial has expired. I don't won't to be billed 3 times to use this service what did i do wrong....
  9. Purchased Minecraft twice

    in Windows 10 Gaming
    Purchased Minecraft twice: Dears, it seems that i bought the mine craft twice one by gift cards and second one by my credit card. i installed the one which i bought by my credit cards. is there any way to refund the the redeem code of mine craft and use it to buy another application Best...
  10. Office 365 paid for when laptop purchased

    in Windows 10 Installation and Upgrade
    Office 365 paid for when laptop purchased: I recently had to have a repair to laptop and when I got it back Currys said they could not reinstall Office 365 they claim the account was not accessible, the only change to the account was my email address, all I need is how to get it reinstalled, I spent time on your...