Windows 10: May have been hit with Malware

HenryStock · Sep 12, 2019

I am running Windows 10 Pro on my laptop. I had the thing setup to always display my desktop as opposed to the Windows 10 start menu. Almost all of my applications had icons on the desktop.

Now when I start, my desktop is totally empty even the color was changed.

I used to be able to show the desktop from any app by moving my cursor the the bottom right of the screen where there was a hotspot that would show or hide the desktop. That seems to have disappeared.

I checked my file folders and it seems that between the Public Desktop and my user Desktop folders under c:\users all the apps would be there if they would show up.

The app icons on the taskbar disappeared. I was able to get them back with a the option show app icons from a right click of the taskbar. The same goes for show all notifications icon.

I have Norton Security for antivirus protection, but that is about it.

One app that I had on my taskbar that is gone is Express VPN

I am wondering how to proceed to double check the system. I will run the Norton Scans, but it something hit me then Norton didn't catch it.

Microsoft has some malware detection programs, but I probably need to download new copies. Any ideas?

:)

Le Boule · Sep 12, 2019

Malware Detected

If this is what you are seeing suggest you follow all
ofthe steps listed in this removal guide:
https://www.bleepingcomputer.com/virus-removal/remove-the-requested-resource-is-in-use-error/

Other scanners that may help resolve this malware issue are listed in
List of Malware Removal Tools

Regards…

Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them. | Emsisoft | Security Blog

Boatvan · Sep 12, 2019

Did our Epson printer get hacked?

Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.

radioraheem · Sep 12, 2019

Best way to remove problem Malware

Hi There,

I am trying to remove a bundle of Malware without success.

There is a bundle of listed programs which I try to uninstall through the typical Control Panel effort, but they remain listed there:

Buenosearch Toolbar
MyPC Backup
PC Performer
Speed Test 127
UnknownFile

I was looking at this weblink which provides a 5 step process for Buenosearch alone:
Remove Bueno Search (Removal Guide)

Not sure how much certain guides can be trusted. One of the first things I read was to download Revo Uninstaller, and I've not heard of it so I'm not sure if it's trustworthy..........

Windows 10: May have been hit with Malware

May have been hit with Malware

May have been hit with Malware

May have been hit with Malware

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