Windows 10: Media Creation Tool wont work 8.1->10

So my brother sent me a windows 10 licence key and i am trying to upgrade to windows 10 from windows 8.1

I download the Media Creation Tool from microsoft's website and when i run it i got an error with a sad face and pc is restarting. It says something about SYSTEM SERVICE EXCEPTION.

Any help? what am i doing wrong?

:)

 

Media Creation Tool is NOT working

Hi,

There are several reasons why you're getting this issue on downloading Windows 10 using the
Media Creation Tool. The most common are the network connection or the anti-virus firewall is enabled on your device.

To resolve this, we suggest that you manually update the operating system instead of using the Media Creation Tool. Click on this
link for the steps on how to update
Windows.

 

Media Creation Tool question


Hi, I have never had any problems using the Media Creation Tool to perform a Windows 10 clean installation until yesterday so I have a couple of questions.
1. The tutorial here says after going to the Microsoft site and selecting the Download Tool (Media Creation Tool) option that the Media Creation Tool should be save to the PC and run from there.
On Microsoft site the instructions are to Download the Tool and select Run (no saving to the PC). Is there a reason for saving it to the PC first as suggested on Tenforums?

2. Yesterday I used the Media Creation Tool to do a clean install. Everything went fine with the download. After the two hour download the Media Creation Tool automatically started to create the media. Everything working normally so far..then suddenly at 50% a screen popped up with an unexpected error message Error code beginning 0x80004005. That was it I had to stop there.
After searching the net it seems that other people have had the same issue after the Fall Creators Update...with the installation stopping at 50%. I have no idea how to sort this out. After contacting Microsoft Chat Support they didn't offer any suggestions that worked either.
Can anyone advise please
Many Thanks

 

Media Creation Tool Not Working

Hi,

Thank you for posting your query on Microsoft Community.

I appreciate your interest in Windows 10. We sincerely regret for the inconvenience caused.

I suggest you to follow the below link and check the suggestions provided.

Media Creation Tool Fix

Please let us know if you need further assistance.

Thank you.