Windows 10: media CT upgrade of 7 fail SYSTEM_SERVICE_EXCEPTION FTLMGR.sys

Discus and support media CT upgrade of 7 fail SYSTEM_SERVICE_EXCEPTION FTLMGR.sys in Windows 10 Installation and Upgrade to solve the problem; I used the media creation tool and did an in-place upgrade to 10 using the exact steps in the tutorial. It was doing the upgrade and proceeding nicely... Discussion in 'Windows 10 Installation and Upgrade' started by Qwazid10, Aug 11, 2015.

  1. QWAZID10
    Qwazid10 Win User

    media CT upgrade of 7 fail SYSTEM_SERVICE_EXCEPTION FTLMGR.sys


    I used the media creation tool and did an in-place upgrade to 10 using the exact steps in the tutorial. It was doing the upgrade and proceeding nicely when I went for a break. After coming back it was in a screen loop of

    1) Showing Windows boot square on black screen.
    2) Cyan screen saying restart necessary and SYSTEM_SERVICE_EXCEPTION (FLTMGR.SYS) then reboots
    3) Showing Windows boot square on black screen.
    4) Cyan screen saying looks like windows did not load correctly.

    I can boot into Safe Mode with Network and research on the internet. I tried to do a Windows Update, but it goes into and endless (at less 14 hrs) screen with blue dots scrolling across. Get_WindowsUpdateLog file showed it was tring to possibly downloading drivers with 8024000c error codes among other things.

    I had a win 7 Ultimate SP1 with minimal applications and drivers on it. BTW I had a NAS running on the network during upgrade. I had Kaspersky KIS 15 that I upgraded to 16 first. I also have a LSI 9260 RAID card that I updated the driver using windows update first.

    Couldn't figure out next step. Did not want to reverse back to windows 7 without a good reason.

    Any help would be most welcome.

    PS : I used the media creation tool because I had no GW Win 10 Upgrade icon and the gw*.digicab pgm just hung in execution also.

    :)
     
    Qwazid10, Aug 11, 2015
    #1
  2. AFHAMBASSAR
    AfhamBassar Win User

    your PC ran a problem and need to be restart

    it took me 8 hours to upgrade from windows 7 to windows 10,

    and now every time i turn on my laptop it restarts after showing the msj on blue screen that "Your PC ran a problem and need to be restart system_service_exception
     
    AfhamBassar, Aug 11, 2015
    #2
  3. ZEALOTS
    zealots Win User
    Windows 10 blue screen with multiple stop codes

    Here are some of the stop codes I get and with what failed. This happens either instantly or after a few seconds.

    cache_manager

    driver_irql_not_less_or_equal

    iaStorAV.sys

    system_service_exception
     
    zealots, Aug 11, 2015
    #3
  4. QWAZID10
    Qwazid10 Win User

    media CT upgrade of 7 fail SYSTEM_SERVICE_EXCEPTION FTLMGR.sys

    Also wanted to add that the main advice I'm looking for is whether to proceed down my current path for revert to 7 before doing any more fixes.
     
    Qwazid10, Aug 12, 2015
    #4
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media CT upgrade of 7 fail SYSTEM_SERVICE_EXCEPTION FTLMGR.sys

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