Windows 10: Media Player and YouTube NO LONGER WORKING!

Hey guys,
I suddenly find myself having the most bizarre issue I've ever had, and I think it started right after I had a serious crash using the VLC Media Player, which I then uninstalled. I can't be sure that it is related to this though but whats happening is that I can't play anything in Windows Media Player anymore, nor is the video playback functionality of YouTube working!

see screenshots.









Not sure what caused this or how to repair... my hunch is that MAYBE a codec was deleted from my system when I uninstalled VLC? But I reinstalled it and nothing is changed.... HELP!

:)

 

Not one media player will work

Hi Connie,

We appreciate your time and effort for getting back to us.

I would like to know on which web browser does the YouTube issue persists.

I suggest you to turn Off and On the Windows Media Player from the Programs and Features.

Follow the below steps:

• 
  Right click on the Start icon and select
  Programs and Features option from the list.
  
• 
  Click on Turn Windows features on or off from the left pane.
  
• 
  Expand Media Features from the list.
  
• 
  Uncheck the Windows Media Player option and restart the system.
  
• 
  Follow Step 1 to Step 3 and recheck the Windows Media Player option.
  
• 
  Open the Windows Media Player to check if it works.
  

If you are using the Microsoft Edge then, I suggest you to refer to the section:
View or delete browsing history from the following Microsoft article on
Microsoft Edge.

http://windows.microsoft.com/en-us/windows-10/microsoft-edge

I suggest you to refer to the following article to enable the Flash Player in the Microsoft Edge.

Adobe Flash Player issues with Windows 10 (Microsoft Edge)

If you are using the Internet Explorer then,
I suggest you refer to the following Microsoft article on Change or reset Internet Explorer settings and make sure the Flash player is updated.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control
settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Also re-enable the add-ons.

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.

 

Media player

Hi,

For us to isolate the issue further, we’d like to know the following:

• What is the version of your Windows Media Player?
• Did you get any error message? If yes, kindly specify.

In the meantime, I would suggest you to uninstall and reinstall the
Windows Media player. Here are the steps how to:

• Press Win button + R on your keyboard.
• In the text box, type Control.
• On the left pane, click Turn Windows features on or off option to see Windows Features window.
• Expand Media Feature list, then uncheck Windows Media Player box. It will give a prompt message;
  this will also turn of Windows Media Center click yes as you will need
  to reinstall it after.
• Reboot PC.
• You need to reinstall Windows Media Player. Open Windows Features, tick the Windows Media Player and Windows Media Center, then install it from there.

Let us know how it goes.

 

Broken Windows Media Player

Hi,

Have you tried running the troubleshooter for WMP? If not, we suggest that you try to run the troubleshooter and
see if it helps. To run the troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Click on
  Programs.
  
• 
  Under
  Media
  Player, click on
  Windows Media Player Settings
  and
  Windows Media Player Library.
  

Let us know how it goes.

Regards.