Windows 10: Media Player failure

Hello Fellow Forum Users, hope you can help me. My Media Player will only open and play one or more mp4 attachments to an email for a few times and then will not open any attached mp4 file. Player will still play mp4 files stored in a Folder but not any attachments. I do not want to save all attachments to a folder as most are only transient. When Win10 is re booted then Media Player operates as normal opening mp4 attachments but then fails again after a few times. I have only just installed the Win10 Version below but my Player still has the problem. I would apreciate help on resolving this issue.
Win10 Version 2004 Build 19041.450

:)

 

Broken Windows Media Player

Hi,

Have you tried running the troubleshooter for WMP? If not, we suggest that you try to run the troubleshooter and
see if it helps. To run the troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Click on
  Programs.
  
• 
  Under
  Media
  Player, click on
  Windows Media Player Settings
  and
  Windows Media Player Library.
  

Let us know how it goes.

Regards.

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.

 

media player failure

Hello Ronskiles,

Thank you for posting your query in Microsoft Community.

What error message or error code did you get there?

Does this happens with all audio file formats?

Since when the problems started?

Did you made any changes on your PC?

Run built in Windows Media Player Settings troubleshooter

* Press Windows Key then type ‘troubleshoot’ and select the same from the list

* Select “View all” on the left panel and run “Windows Media Player Settings” troubleshooter from the list

* Click Advanced, ensure to check Apply repairs automatically
and also select Run as administrator

* Click Next and
follow the on-screen instructions to complete the troubleshooting process.

Follow the below steps to Uninstall and Reinstall the Windows Media Player:



Step 1.

Uninstalling the Windows Media Player:

1. Click Start, type "Turn Windows features On or Off" into the search space.

2. Select "Turn Windows features On or Off" from the list.

3. Browse to the Media Features and uncheck the mark in front of
Windows Media Player.

4. Restart the computer.



Step 2.

Reinstalling the Windows Media Player:

1. Click Start, type "Turn Windows features On or Off" into the search space.

2. Select "Turn Windows features On or Off" from the list.

3. Browse to the Media Features and uncheck the mark in front of
Windows Media Player.

4. Restart the Computer.

Once done try to check if it work fine

Hope this will address your query.