Windows 10: Media player is corrupted after buying the codecs needed, and windows activation key...

Ive recently bought a new hardware product for my PC, and, now my activation key doesn't work at all, when I try and troubleshoot it, it gives me some type of error code while saying "Connect to the internet and try again". My product id is supposedly valid , but my windows key isn't. then my media player will not play videos at all Windows 11 Modern App , I click a video , it says "Cant play this right now try again in a little bit." Accompanied with the error code "0xC004F011". My media player trouble shooter says my media library is corrupted, Windows Media Player Legacy had a problem whe

:)

 

Windows Media Player Verson 12.0.10011.16506 MKV codec

Hi,

To address your concern, we suggest that you check this link
to view the list of the file types supported by Windows Media Player.

You can check this link to know more about codecs: Codecs: frequently asked questions.

Let us know if you need further assistance.

 

media player

Hi cj0830,

Some of the possible reasons why it happened can be due to a corrupted file, the
codec used is not supported by the Player or Windows Media Player is outdated. For the meantime, we suggest that you follow the suggestions below:

1. Play the file on a different computer and check if the file is not corrupt.
2. Copy the file to the computer and check if you are able to play the file.
3. To determine what codec was used with a specific file, play the file in the Player, if possible. While the file is playing, right-click the file in the library, and then click Properties. On the File tab, look at the Audio codec and Video codec sections.
4. Update and/or reinstall your Sound Card and Video Card drivers. Along with DirectX when you are getting this error.
5. Download and install Codecs by go to the PLAYER tab and check. Connect to the Internet and Download Codecs Automatically from the player
6. Configure protocol settings. On the Tools menu, click
   Options, and then click the Network tab.
   In the Streaming protocols area, select all the protocol check boxes.
   When connecting to a server running Windows Media Services, Windows Media Player attempts to use all the selected protocols

Let us know how it turns out.

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.