Windows 10: media preview in file explorer

file explorer will not display media images in preview pane or thumbnails

:)

 

preview/details pane in explorer

Hi,

Setting the Preview pane to show or hide in File Explorer will apply to all folders. If you wish to hide the Preview pane in File Explorer, we suggest that you follow the steps below:

• Open File Explorer.
• Tap on View tab.
• Click Preview Pane to view/hide it.

We would appreciate it if you could get back to us and provide us your feedback.

 

"This file can't be previewed" problem in explorer

Hi Deborah,

For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Since when have you been experiencing this issue?
• Were there any changes on your PC before this happened like software or updates installed?

For initial troubleshooting, we suggest that you follow the steps listed below:

• Open File Explorer.
• Access this link
  
  C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
• Delete all the files.
• After deleting the files kindly try and see if there's a thumbnail preview of your files.

We're looking forward to your response.

 

How Do I Restore Media Previews to the Preview Pane in File Explorer?

Hi,

The File Explorer can display previews for several media file formats. Based from the information that you've shared, we'd like to ask additional information to better assist you. Please answer the following:

• When did the issue start?
• Were there any changes made prior to the issue?
• Are you also getting this when you use the Preview pane to view pictures?
• What troubleshooting steps have you tried so far?
  

In the meantime, we suggest that you start your device in safe mode. We can check if this issue occurs due to some files that may be in use, applications that won't uninstall properly, or possible malware. You may use this link to
perform safe mode.



We look forward to an update on your concern.