Windows 10: MediaTek Wi-Fi 6 MT7921 constantly fails leading to device failure

Discus and support MediaTek Wi-Fi 6 MT7921 constantly fails leading to device failure in Windows 10 Software and Apps to solve the problem; Starting months ago my wifi has been disconnecting at random times and appearing hidden in the device manager with either error code 10 This device... Discussion in 'Windows 10 Software and Apps' started by LoganR24, Apr 8, 2025.

  1. LoganR24 Win User

    MediaTek Wi-Fi 6 MT7921 constantly fails leading to device failure


    Starting months ago my wifi has been disconnecting at random times and appearing hidden in the device manager with either error code 10 This device cannot start or error code 45 Currently, this hardware device is not connected to the computer. To fix this problem, reconnect this hardware device to the computer. I always have to restart my system and sometimes before it turns on again it gives me a DPC_WATCHDOG_VIOLATION blue screen. This problem has now escalated and my system is now randomly freezing and shutting down. I have checked the event viewer and I have been receiving the error, "

    :)
     
    LoganR24, Apr 8, 2025
    #1

  2. MediaTek MT7921 Wi-Fi 6 802.11ax PCIe Adapter is "not operational"

    Tell me the hardware device ID of MediaTek MT7921 Wi-Fi 6 802.11ax PCIe Adapter
     
    RAJU.MSC.MATHEMATICS, Apr 8, 2025
    #2
  3. Sumit D - IA, Apr 8, 2025
    #3
  4. MediaTek Wi-Fi 6 MT7921 constantly fails leading to device failure

    Issue with MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on Asus TUF F15 FX506HM

    Hello everyone,

    I'm facing a persistent issue with my MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on my Asus TUF F15 FX506HM laptop, and I'm seeking assistance to resolve it. After starting my PC, the Wi-Fi card works for a few minutes, but then it suddenly stops functioning. The Wi-Fi logo disappears from the control center, and the card vanishes from the device manager. To get it working again, I have to restart my PC every time.

    Upon inspecting the Event Viewer, I noticed two errors related to the Wi-Fi card each time it malfunctions:

    1. An error from "mtkwlex" with Event ID 5002.
    2. An error from NDIS with Event ID 10317.
    I've already attempted several troubleshooting steps, including:

    • BIOS reset
    • Installing the latest drivers for the Wi-Fi and Bluetooth
    • Installing the latest drivers for the laptop model's Wi-Fi and Bluetooth
    • Reinstalling the Wi-Fi card
    • Removing power-saving settings
    I've also contacted Asus support, and they suggested a BIOS reset and updating drivers, both of which I've already tried. I plan to reach out to them again, but I wanted to seek the community's advice as well.

    If anyone has experienced a similar issue or has suggestions on how to resolve this problem, your assistance would be greatly appreciated. Thank you in advance for your help.

    Best regards,

    Beltium
     
    Hugo Mathieu, Apr 8, 2025
    #4
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MediaTek Wi-Fi 6 MT7921 constantly fails leading to device failure

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