Windows 10: Memory issue. Browser crashing, laptop apps not loading.

Hi, my laptop is becoming unusable. Multimedia online has become slower and slower. I regularly delete browser cookies and cache to speed it up. But lately tabs crash, and the whole browser (Chrome) will disappear sometimes! Also Windows Picture viewer also doesn't load when it is particularly bad, so it's not just the internet. It looks like the whole laptop is affected. I keep getting told on the error boxes that there is not enough memory. I don't understand what type of memory it means. I don't want to add RAM. The laptop has worked fine for ages. It's only recently started doing this in the last week or so. My 222gb SSD is three quarters full, and I heard that can affect performance. Would that be the main issue? I don't mind archiving my backups on external devices and deleting most of the files on the hard drive to free up space, But it would be a day's work. And I would like to know if that would make a difference, or if there is something better I can do first, to improve performance. Any help appreciated. Thank you This is what it looks like when a tab crashes: Laptop Specs: SSD installed Sept 2019 along with Windows 7 to Windows 10 upgrade 222gb Total. Used: 177gb. Free space: 44.5gb ProcessorIntel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 2.40 GHz Installed RAM4.00 GB (3.68 GB usable) System type64-bit operating system, x64-based processor EditionWindows 10 Home Version21H1 Installed on‎19/‎06/‎2020 OS build19043.1052 ExperienceWindows Feature Experience Pack 120.2212.2020.0

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Chrome & Edge Tab Crashing (Memory Issues)

I am regular user of Chrome although I also use Edge too

For months, I was seeing Chrome tabs crash, and I did not even have as much as a half dozen open. Edge tabs would also crash when I occasionally used that browser.

I thought it was related to a dying HDD, so I replaced storage with a SSD (first time for this storage type for nearly 8-year old laptop)

And I am still seeing the crashing of Chrome tabs

Here's what's been done

• Chrome troubleshooting suggested pulling out extensions, not that I had very many anyway. The only extensions I have in now are Google's own: Application Launcher for Google Drive, Web Developer, and LastPass password manager. And extensions would not be an issue causing the tab crashes in Edge either.
• windows memory diagnostic: no errors results in Event Viewer
• sfc /scannow : no integrity violations found
• drivers: video adapter was the only recently needed update, which corrected major problems when SSD installed; all other drivers current
• Often, closing the browser and restarting it makes it work for a while, and then the symptoms appear again (memory leaking? no, couldn't be: we don't live in the mid-1990s using Windows 9x)

Another thing I have noticed: windows of all kinds, but sometimes just the tabs on the browser, can be unresponsive to mouse cursor clicking to bring window in focus. When I open the Task Manager, the ability of the mouse cursor to activate/focus windows/tabs is completely restored. I haven't figured that out yet, and it might be related to the browser memory issues.

It is an 8-year old laptop, but I have no indication that hardware is failing in any respect but the usual end of life on HDDs I have used in past.

Win 10-1909 (build 18363.657)

 

Browser Tab Crashing

Hi,

Corrupted browser cache and extensions are some of the things that can cause your browser to crash. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes on your device prior to your concern?
• Have you tried using a different browser other than the ones mentioned above? If yes, did you encounter the same error?
• What are the troubleshooting steps that you've performed to resolve your concern?

To rule out any performance issues, we suggest that you replicate your concern while you're in the clean boot environment and check if the issue persists. To do this, follow the steps provided on this

link.

We'll appreciate if you can send us an update.

 

Memory issues

Thank you for updating us. We suggest that you run the Memory Diagnostics Tool, this is to check your system for memory problems. Follow the steps below:

• Open Control Panel and type memory in the search bar.
• Click on Diagnose computer memory problems to open it.
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  

Let us know the status of the issue.