Windows 10: "Message cannot be found" in Live Mail 12. How can I search for them?

I am trying to export messages from Live Mail 12 to Outlook 2019, but the export is abandoned when the transfer process encounters an email which has the message "Message cannot be found: The contents of this message cannot be found." I've encountered a number of them so far.Does anyone know how I can search for them so that I can delete them before trying to export again? I've tried searching for combinations of the words in the message, but that doesn't work.Any help would greatly be appreciated.Tony

:)

 

Live Mail

Hi,

I am sorry to know that you are facing issues with
Windows Live Mail.

• Do you see any error message? If yes, then please specify.
• Are you able click on other options and are those options functioning normally?

If yes, then I suggest you to remove your account and reconfigure it and check the behavior.

Please follow the steps provided below:

Remove the account.

• 
  Right click on the account name and select remove account.
  

Add account in Windows Live Mail

• Click on Accounts tab on top.
• Click on +email icon.
• Enter your new account's user name and password.
• Click on Next.
• Select server type as per your ESP (Email service provider) and if that is a
  Microsoft account, select Outlook.com/Windows Live Hotmail. And you must select
  IMAP/POP. (Only If that is a Microsoft account and if it is being migrated to the new interface
  "Outlook Mail", then I suggest you to please refer to the suggestions provided by
  ¡Firedog in the link below)Redirecting
  

• Click on next.

Additional information:

Windows Essentials - Microsoft Support

And if the issue still persist, try
repairing Windows Essentials, and check:

• 
  Type Control panel in the search bar (on Desktop) and hit
  Enter key.
  
• 
  Click on Programs and Features.
  
• 
  Select Windows Essentials
  and click on Uninstall/Change.
  
• 
  Click on Continue.
  
• 
  Click on Repair Windows Essential programs.
  

Please keep us updated with the status of Windows Live Mail, to assist you further.

Regards,

 

Windows Live Mail 2012 Closes Right After Opening

Hi,

Thank you for posting in Microsoft Community.

I would suggest you to follow the below steps and check if it helps you regarding the Windows Live Mail 2012.

• Press Start button, type programs and Features.
• Search for Windows Live Mail 2012. select Uninstall/Change.
• Select Repair and follow the steps and check if it helps you.

keep us posted to help you better.

 

Windows Live Mail Stopped Working

Hi Alan,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused.

Provide more information to help you better:

1. What is the exact error message that you received?

2. Which version of Windows Live Essentials are you using on the computer?

This issue might have happened due to some components of your Windows Live Mail become corrupted. I suggest you follow these steps to repair it.

• • 
    Press Windows key + X to access Control Panel.
    
  • 
    Click Control Panel.
    
  • 
    Click Programs.
    
  • 
    Click Programs and Features.
    
  • 
    Search for Windows Live Essentials then double click it.
    
  • 
    Click Repair all Windows Live programs.
    

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.