Windows 10: Message Indicates Device is Still Present Even After Device is Gone

Discus and support Message Indicates Device is Still Present Even After Device is Gone in Windows 10 Support to solve the problem; https://gyazo.com/7349391449fa06931d5f8b0e035086c5 The above message is displayed when I try to access any device via File Exlporer even though the... Discussion in 'Windows 10 Support' started by russsipe, Jun 23, 2018.

  1. russsipe Win User

    Message Indicates Device is Still Present Even After Device is Gone


    https://gyazo.com/7349391449fa06931d5f8b0e035086c5

    The above message is displayed when I try to access any device via File Exlporer even though the file mentioned was removed hours ago. I tried cold rebooting and then wating one minute before rebooting. Nothing helps. Thanks in advance fore any help.




    :)
     
    russsipe, Jun 23, 2018
    #1

  2. Device Manager Un-Hiding Hidden Devices


    When you connect a plug and play device, Windows Plug and Play manager detects it, finds and installs the driver. Device Manager lists the device with a solid icon.

    The driver is only removed when you uninstall the device, not simply by disconnecting the device. When the device is disconnected, its driver is still installed. By default, Device Manager only displays connected devices. When you show hidden devices, note the Bluetooth icon you see is semi-transparent (not opaque). That indicates a "non-present" device. Sometimes also called a "ghost" device. The driver is still installed but the device is not currently detected (i.e. not connected).

    Device can be disconnected when
    • Device unplugged (e.g. removing a USB device)
    • Turning a device OFF
    • Disabling the device in BIOS (then windows won't detect it) or
    • Device failure

    So
    • Check BIOS as suggested
    • Check board connections
    • Can b/t be turned off by a switch? or keyboard combination?
    Also possible the b/t h/w failed
     
    ComputerGeek, Jun 24, 2018
    #2
  3. Xylee Del Win User
    Bluetooth device is shown as not present.

    Hello Dominika,

    Thank you for getting back to us. Since the issue still persists after following the steps on the article above, we'd like to know more. Kindly answer the following questions:

    • Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
    • What is the make and model of your Bluetooth device?
    • Can you tell us the specific bluetooth devices that you're using on your Windows 10?
    • Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features?

    Meanwhile, we suggest that you check if the Bluetooth services is enabled by following the steps below:

    • Press Windows + R keys on the keyboard, type services.msc and press OK.
    • Right click on Bluetooth Support service and select
      Restart.

    • Right click on Bluetooth support service and select Properties
      and check if the startup type is Automatic.

    We'll be waiting for your response.
     
    Xylee Del, Jun 24, 2018
    #3
  4. Message Indicates Device is Still Present Even After Device is Gone

    X800 GTO2 = Unknown Device

    I flashed the BIOS on my X800 GTO2 last night and it is listed in the Device Manager as an Unknown Device. Is this normal?
     
    blsnelling, Jun 24, 2018
    #4
Thema:

Message Indicates Device is Still Present Even After Device is Gone

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