Windows 10: Messenger Video replay only Audio

FB Messenger App on windows 10, Video replay is audio only with black screen?

Video plays correctly on my iPad and Android phone.

Thanks.

:)

 

I have a windows media player codec problem running with windows 10, it won't replay a an audio file registered on my Samsung Galaxy A6 (2016)

Hi Robert,

By default, Windows Media Player automatically downloads codecs when you need to play and audio or video file which we believed that has been downloaded as you're able to play it. The problem you're facing is that it won't replay the audio file. By the way,
have you tried using another player? Were you able to replay any audio file?

To help us sort out this issue, we suggest that you run the built-in Windows Media Player Settings troubleshooter. Follow the steps below:

• In the Cortana search, search for troubleshooting.
• Click Troubleshooting from the search results.
• In the left pane, click View all.
• Look for Windows Media Player Settings, click it, and hit
  Next.
• Make sure to click Apply repair automatically and follow the on-screen instructions.

Once done, try to play/replay the audio file again and let us know if it works.

Looking forward to your replay.

Regards.

 

Can now add more people to Facebook Messenger audio and video chats

With the ability to add more people seamlessly to your calls, you can continue your conversation in the moment, just like if you were together in real life. Never again worry about skipping a beat when sharing your BFF’s spontaneous karaoke performance on Messenger. Sharing moments like these is now a few quick taps away.

The ability to add more people to an in-progress video chat or voice call is available now on Android and iOS around the world. Make sure you download the latest version of Messenger to try it out. We hope you enjoy this handy feature and look forward to hearing your feedback!

Sarah Morris,
Product Manager, Messenger


Source: We just made it easier to add more friends and family to your Messenger audio and video chats | Facebook Newsroom

 

Audio part of the video is not saving on Windows 10.

Hi Susie,



The issue might have occurred due to the following reasons:

• Software used to create the video.
• Step forgotten while creating the video.

Before we assist you further, I would like to ask you a few questions:

• Which software are you using to create the video?
• Did you skip the step to add audio while creating the video?

You may have skipped the step to add the audio while creating the video. Check if you have followed the steps to add audio while creating the video on the computer.



Write to us with the answers to the above questions and the status of saving the video on the desktop issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.