Windows 10: Mic Problem

Hi,I really am unsure whats going on... I have Asus TUF506HM, Windows 10 Professional. In the past I did not have a need for the mic and camera so I turned it off in Group Policy and disabled drivers for both.I have to use it now, so I renabled the driver and shut off the group policy for it... When I use Camera app Mic and camera work fine, but when using mic and camera on any other app - such as Zoom, the mic does not work even when I enable permission for it. There are 2 microphones - the former is the Default generic built in mic, the latter is the ASUS TUF noise cancelling mic - also buil

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USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.

 

USB Mic Problems.

im having the same problem as well, gone through all the steps listed but still no luck unfortunately.
If anyone finds a solution please post it up

 

mic problems

Hello Elithon,

I do apologize if the above steps did not worked. Lets try to ensure first if the Microphone is listed as your default Recoding Device. Please click START and search CONTROL PANEL and go to SOUNDS then we need to go to RECORDING TAB and check if the Mic is listed if not try to right click on that windows and check both Disable and Disconnected Device if it shows up right click and go to properties and check levels and make sure its not disabled.

Regards,