Windows 10: Microphone / Audio Disconnection

Hello! I'm currently having some issues with my microphone & speaker that I'd love to get some help on as it feels like I've tried everything already.

Description of the issue:
Microphone seems to work fine, then randomly it will stop picking up audio. Only way to fix is to unplug/replug or disabling/reenabling device is sound manager. This fix works for a random period of time, then must be redone again. Sometimes I go for 7 hours without needing to fix it, sometimes 20 minutes. I am fairly certain that it is turning off and back on, then bugging out upon turning back on but I'm not 100% sure. I have speakers plugged in, and sometimes I'll hear a slight pop sound which im guessing is the speaker turning off and on and this is also when I'll check my mic to see it no longer functioning Speakers still function normally. When it stops functioning however, it is still seen in the list of input devices, and the microphone in the bottom right corner states that it's still using my mic. Blue snowball being used.

List of fixes I've attempted:
- Setting Mic as the default device to use
- Uninstalling and reinstalling mic drivers
- Uninstalling and reinstalling USB drivers in device manager
- Installing realtek audio drivers I thought I had them already, but couldn't find them so I did a clean install
On the topic of realtek drivers, after installing them it seems to pick up my headphones and speaker as the same source, so now the only way for me to use my speakers is to unplug my headset. Would love guidance on how to fix that as well!
- Going into power management settings and disabling USB selective suspend
- Resetting CMOS on the motherboard
- Going into Bios and disabling then reenabling the xhci USB controllers
- Going into device manager and turning off the ability for the computer to turn off the device for power management Done for all USB devices, USB hubs, and Human Interface devices
- Updating windows, and NVidia drivers
- Trying different USB ports
- Troubleshooting the mic both while it's functioning normally and when it's stopped functioning. Windows detects no issue
- Ran virus scans, no viruses detected
- sfc /scannow done as well

At this point the only fixes I can think of are getting a new mic / mic cable or potentially upgrading my PSU? I also feel like I have attempted other fixes, but those are all the ones that came to mind. Thanks so much for any suggestions/help, this issue has been getting on my nerves for a while now.

Specs:
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190615190020.000000-300
Processor: AMD Ryzen 7 3700X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Hard Drives: C: 465 GB 85 GB Free; E: 1862 GB 1443 GB Free;
Motherboard: ASRock X570 Phantom Gaming 4, s/n M80-C6009100711
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To Be Filled By O.E.M.
Antivirus: Windows Defender, Disabled

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

External microphone not showing in the Recording tab

My Windows 10 laptop is not recognizing any external microphones. I have two headsets: a Bluetooth one and one for an audio jack. Both headsets work correctly on other devices. When I connect the headsets to my computer, I can hear audio, but the microphones
do not work.

Here are the steps I've taken so far:

• Updated drivers (they were already up to date)
• From Sound Settings, headsets do not appear as options for the input device
• Ran the microphone troubleshooter - headsets do not appear as options
• From Control Panel > Sound > Recording, headsets do not appear as options. I have selected the disabled and disconnected devices options.
• From Microphone Privacy, all apps have access to the microphone.
  

That's everything I found online to fix this problem. Any suggestions?

 

Windows 10 recognized my microphone and works, but Cortana doesn't hear me

Hi,

This could be due to drivers not being update.

Please try these methods.

Method 1 : Run audio troubleshooter.

You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with audio.

Follow the steps to run the troubleshooter:

• Press Windows key on your keyboard
• Type Troubleshooting and click
  Troubleshooting..
• Click on view all (on the left)
• Select Playing Audio troubleshooter
  
• Follow the prompted steps to troubleshoot this issue.

Method 2: Check for the microphone settings.

Step 1:
I would suggest you to set microphone as default device and check.

• Right click on the volume icon in the system tray and then click "Recording devices"
• Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
• Right click on Microphone and then click "Enable".
• Highlight the microphone and then choose "Set as Default Device".
• Click Apply and OK.

Step 2: Make sure that the Microphone is not disabled.

Make sure that the Microphone is not disabled. Follow the steps given to check that:

• Right click on the volume icon and select “Recording devices”.
• Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Make sure that the Microphone is not disabled.

If the issue persists, follow method 2.

Method 3: Update sound/audio adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 2: Uninstall and reinstall the audio drivers

I would also suggest you to uninstall and reinstall the latest audio drivers from the Manufacturer website.

Uninstall the driver from Device Manager:

• Press Windows key + R on the keyboard
• In run window type devmgmt.msc
• Locate audio devices and expand the same
• Right-click on the audio driver
  and then uninstall the drivers.
• Reboot the computer after uninstall process has finished.

Now, please go to the manufacturer website and install
the latest audio drivers.

Restart the computer and check.

Let us know if you need further assistance. We will be glad to help you further.

_______________

Thanks & Regards,