Windows 10: Microphone connection with Cortina not working

microphone working but will not connect to Cortana or Zoom tested no sound have spoken to agent but could not put right any advice?This seems after an update

:)

 

cortina app,

My Cortina app on my laptop cant hear me. And its not there when I got to microphone.. How do I add to list of apps to use my mike. Thank you.

 

Microphone connection

Hi,

Regarding your query with your microphone connection, we suggest to answer the following questions below:

• What is the make and model of your microphone?
• What is the specs of your microphone?

We look forward to your response.

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help