Windows 10: Microphone disabled after update on 5/30/2023. Can't do zoom work.

Hello-I have tried all the suggestions I can find update driver, troubleshoot, revert to old driver, etc but nothing brings the microphone back. This happened once before after an update and the steps worked then, but not this time. It is like the computer does not see the mic at all. I found some info that hopefully will help. I sure appreciate help in advance. It makes the computer pretty useless for work. At the bottom of this list it tells what had a problem starting.5/30/2023 0035 hrs: Device INTELAUDIO\CTLR_DEV_A0C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&

:)

 

Microphone not working in zoom

Hi Jailan, I'm John D, and I am an independent advisor.

I understand that your microphone is not working in Zoom, even though it works for other applications on your Windows 10 Lenovo ThinkPad. You've already checked the privacy and sound settings, and even tried disabling sound enhancement with no luck.

Have you tried updating the Zoom app and checking if the microphone is selected as the default recording device in the sound settings? If these suggestions don't work, it may be worth reaching out to Zoom or Lenovo support for further assistance. In the meantime, using an external microphone can be a temporary solution.

I hope this helps!

Kind regards,

John D.

Independent Advisor

 

Microphone not working in zoom

Microphone not working in zoom I have a new Lenovo thinkpad Laptop running Windows 10 with a built in camera and microphone using the driver (Microphone array Intel Smart Sound Technology for Digital Microphones). The microphone works for Cortana and other applications but doesn’t work for zoom. I’ve checked the privacy settings and the setting for zoom is turned on. I’ve gone to the sound setting and clicked on the microphone and I can see the green sound bar move up and down when I speak so I know the microphone is working. I can buy an external microphone and plug it in but would like to have the internal mic working. Even tried disable sound Enhancement . Nothing worked. Anyone else having this problem? Does anyone have a solution?

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help