Windows 10: Microphone driver not migrated I tried the other tips that carlo said but it did not work...

Microphone driver not migrated I tried the other tips that carlo said but it did not work this is my model of my device Aspire A315-56

:)

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Microphone is not working on Windows 10. Error: Driver Management has concluded the process to add Service IntcAzAudAddService for Device Instance ID.

Hi krisnaeka,

Thank you for writing to Microsoft Community Forums.

I appreciate the time you have taken to resolve this issue. This issue is an indication of faulty drivers or incorrect sound settings.

Could you please help me with the below questions:

• How is the Microphone connected to the computer?
  
• Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)
  

I would suggest you to try the following troubleshooting steps and let us know if it works.

Method 1: Enable Microphone.

1. Click on the Settings icon from the start menu.
   
2. Click on Privacy > click on
   Microphone on the left pane.
3. Turn on the slider under
   Allow apps to access your Microphone.
4. Turn on the slider for the apps you need to have access with Microphone under Choose which apps can access your Microphone.
   

Method 2: Change audio settings.

1. Press Windows and
   R key together on your Keyboard.
2. Type Control and hit enter.
3. Open Hardware and Sound > Choose Playback.
4. Select Microphone > Click on Set default.
   
5. Click on Apply and Ok. Now, check for the issue.

If the above steps doesn’t work, I would suggest you to follow the steps mentioned in the Microsoft article on
Windows 10 – Audio Troubleshooting Tips,
refer the option ‘My microphone doesn’t work!’

Let us know if you need further assistance regarding this issue, we will be happy to help you.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator