Windows 10: Microphone driver not working

I recently used the software “Advanced Driver Updater” in order to update some drivers on my computer after a sound issue. However, after using this software, my computer no longer detects the microphone which is built in to the computer. I have tried every possible solution I could find to no avail. What can I do?

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?

 

MS LifeChat LX 3000 microphone not working

Hi,

It can be a faulty driver that is causing your microphone not to work. We suggest that you run the hardware troubleshooter. Troubleshooters can find and fix many common problems for you. See steps below:

• On the Search bar, type Troubleshoot.
• Click on Troubleshoot.
  
• Select Hardware and Devices then click on Run the troubleshooter.

Also make sure that the microphone in not disabled and set as default. Follow the steps below:

• Right-click on the volume icon and select Recording devices.
• Right-click on the Microphone, then select Show disconnected devices and
  Show disabled devices.
• Double click on the Microphone and under Device Usage:, select
  Use this device (enabled).
• Also make sure that the Microphone is set as default.

If the issue still occurs, try uninstalling and reinstalling the headset driver.

Let us know if you have any other questions.