Windows 10: Microphone is not working when using Teams

Both my internal microphone and headset microphone is not working when I join meetings on Teams.when using other applications there is no problem.

:)

 

Internal microphone and Microsoft teams

I recently attended a meeting on Microsoft Teams and I could not get the microphone to unmute. It seemed to recognize the microphone as it was listed and chosen but would not unmute. It kept sending me to the camera icon which had nothing listed to do with the microphone. It works fine in zoom.

 

Teams and my microphone

Hello GrahamColls,

My Name is Paul one of the Community Expert and a Windows & Teams user like you. I do apologize that the application doesn't recognize your Microphone. Let's try to check the TEAMS settings first and lets see what is the default Mic that is set.

Steps:

* On MS Teams click your profile on the upper right corner (With Profile Picture).

* Choose Settings.

* Go to Devices and choose your preferred device such as Audio and Microphone.

* You may also want to visit the Permissions under setting sand make sure MS Teams allows your Audio, Microphone and Camera.

If the above steps did not resolve the issue kindly get back to me.

Regards,

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help