Windows 10: Microphone just working on Skype Not on whatsapp and Microsoft SOUND RECORDER

Hi,

My mic isn't working on any app except skype. I am using a headset. The voice recording is shaking in any other app or WhatsApp voice messages on the web app. I tried troubleshooting, I tried recording sound through sound recorderwhich is same as whatsapp . I tried changing headset as well!
My default device is this headset. An urgent solution is required : TIA

:)

 

Audio recording settings / microphone settings on skype not working

Hi Bill,

Thank you for writing to Microsoft Community Forums.

There is an option ‘Automatically adjust microphone settings’ in Skype. Try adjusting Skype sound in the application by following the below steps:



a. Open Skype.

b. Navigate to Tools > Options > Audio Settings > Microphone.

c. Select the default device.

d. Uncheck the ‘Automatically adjust microphone settings’.

Also, I suggest you to adjust Skype sound in the control panel to fix the recording issues. You can do this by following the below steps:

a. Open ‘Control panel’.

b. Select ‘Sounds and Audio Devices’.

c. Click on ‘Playback’ tab.

d. Verify that nothing is set to mute.

e. Verify that microphone is checked under the ‘Recording’ tab.

Try updating Skype, if any update is available. Please follow the above steps and get back if the issue persists.

Hope it helps.

Naveen M

Microsoft Community – Moderator

 

Skype "can't access sound card" for microphone

Hi,

As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

We appreciate your time spent in resolving the issue.

• Do let us know if you have made any changes to the operating system prior to this issue?
• Which version of Skype have you installed on your computer?

As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

Also, I recommend you to check with the settings in Skype app.

Step 1: Check configuration in Skype

Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



To check configuration:

• Open Skype and navigate to tools
• Click options and check for sound device.

Step 2: Verify in the recording tab if the Microphone is enabled and working.

To check:

• Click Start, click Control Panel
  
• Click Soundand click Audio.

Hope it helps. Update us the status with the error message on Skype for further assistance.

Thank you.

 

Sound Recorder isn't Working!

Hello,

Thank you for posting your query in Microsoft Community.

To guide you In right direction we want to know:

-Are you using voice recorder or any other app to do so?

I would suggest you to try these methods and check if that helps:

Method 1:

Please run Recording Run Troubleshooter.

You may try to run the in-built Windows Recording Audio troubleshooter and check. Follow the steps:

• Press Windows Key + X..
• Click on Control Panel.
• Select Troubleshooting.
• On the left pane, click on View All.
• Click on Windows Recording Audio to run the troubleshooter.

Method 2:

If the issue persists, I suggest you to use the sound recorder and check if you are able to record the sound.

• In the Windows Start screen, type “sound recorder”, then select Sound Recorder from the search results.
• Try recording your voice through your microphone, then play it back. To do so, simply tap or click Start Recording, speak to the microphone, and then save the file so you can play the recording.

This will helps us to find out if the issue is with any online messenger like Skype or Windows.


I also suggest you to install the latest driver for Mic from the manufacturer’s website.

I also request you to refer the following link:

Sound Recorder app for Windows: FAQ

Sound Recorder app for Windows: FAQ

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.