Windows 10: Microphone marked as "driver not available" despite not needing driver

I have an Samson Q2U, just bought. When I plug it in through USB, in settings it says "driver not available" in device manager it shows an error: "The drivers for this device are not installed. Code 28There are no compatible drivers for this device."It is shoved under other devices in both settings and device managerManufacturer does not have a driver for the microphone and clearly states that it does not need a driver to function. The microphone is recognized and works fine without driver error on another Windows 10 device and a MacOS device. In details on working devices, it shows driver

:)

 

Microphone Driver is not functioning well

Hello Jericho,

I understand your concern, and we in Community will try to help you in the best possible way we can.

I would suggest you to follow the below steps and check the status of this issue.

Check your microphone’s drivers

• Type in “Device Manager” in the Search box and select it from the list.
• Expand Sound, video and game controllers
• Right-click (or tap and hold) your microphone device and select
  Update Driver Software.
• Select Search automatically for updated driver software. This option will scan the Internet for the correct version of the driver or determine if you already have the most recent driver installed. You may be
  prompted to restart your computer to install the driver.

Manually turn up the mic gain

• Type in “Sound” in the Search box and select
  Sound (Control Panel) from the list.
• Select the Recording tab.
• Right-click (or tap and hold) on the active microphone input device and select
  Properties.
• Select the Levels tab.

Manually drag the Microphone gain to a higher level and click
Apply.

Write to us with the updated status and the required information for us to be able to assist you further.

 

Can't find microphone driver

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, as you can see the yellow exclamation mark in the microphone device. It clearly states that the drivers are not installed. I suggest you to click on update driver and update it.

Go to the manufacturer’s website and download the driver, if you can’t find the latest, try to install in compatibility mode.

• 
  Download the driver from the manufacturer’s website and save it on your local disk.
  
• 
  Right click on the setup file of the driver and select
  “Properties”.
  
• 
  Select “Compatibility” Tab.
  
• 
  Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
  
• 
  Let the driver install and then check thefunctionality.
  

Hope the information is helpful.

 

Unable to install the driver for microphone

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will help you in solving the issue.

I would like to inform that as you said the time period to go back to previous Operating System is 30 days from the day of upgrade. If you want to go back after the time period should use the installation media of the previous Operating System.

I suggest you to install the device drivers for microphone in compatibility mode by following the steps provided below and check if it helps.

• Download the setup files for the driver and save it on your local disk.
• Right click on the setup file of the driver and select
  “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the driver install and then check thefunctionality.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.