Windows 10: Microphone not appearing as an option?

I've purchased the HeyDay microphone from Target and I no longer can get it to connect. It connects to the PC tower using a USB-C to an HDMI and this has worked in the past. Now when I plug it in, though, it no longer shows up even as an option. I've attempted to put it into both USB2.0 and USB3.0 with no luck. The cord is fine and working and so are my ports in the computer. My microphone settings are turned on in settings fyi.

:)

 

External microphone not showing in the Recording tab

My Windows 10 laptop is not recognizing any external microphones. I have two headsets: a Bluetooth one and one for an audio jack. Both headsets work correctly on other devices. When I connect the headsets to my computer, I can hear audio, but the microphones
do not work.

Here are the steps I've taken so far:

• Updated drivers (they were already up to date)
• From Sound Settings, headsets do not appear as options for the input device
• Ran the microphone troubleshooter - headsets do not appear as options
• From Control Panel > Sound > Recording, headsets do not appear as options. I have selected the disabled and disconnected devices options.
• From Microphone Privacy, all apps have access to the microphone.
  

That's everything I found online to fix this problem. Any suggestions?

 

microphon

Hi Hassan,

Thanks for posting your query on Microsoft Community.

If a mic connected to this computer isn’t working properly then it’s likely a settings problem.

I suggest you to follow the below steps and check if it helps.

• 
  Right-click on the speaker icon in the bottom-right part of the screen.
  
• 
  Click on ‘Recording Devices‘.
  
• 
  A list of recording devices will appear. Try speaking into your microphone, and see if there any
  green bars rising next to one of them while you talk.
  
• 
  If you don’t see any green bars skip to step 5.
  
• 
  Check if you can recognize which one of the devices in the list is your
  microphone. If you found it, click on it to highlight it, and then click
  Set Default.
  
• 
  Check again if you see green bars rising when you talk into the microphone. If you do your mic is now correctly setup. If not, continue to next step.
  
• 
  Double-click on the device that represents your microphone. The
  Microphone Properties window will appear. Click the Levels tab.
  
• 
  In the levels tab, drag the slider all the way to the right, until the number on the right says “100“.
  
• 
  Click OK and check if it helps.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help