Windows 10: Microphone not detected Headset with Mic with single jack on my laptop, win 11

I have bought the Razer BlackShark V2 X headset with mic and a single jack as my laptop only has one plug. Whenever I plug it in, it asks me to choose between microphone, headset or earphones. I tried all three and only the headphones are detected and work but the microphone is never detected. I uninstalled and reinstalled everything, Audio devices are updated, laptop is on the latest update. I tried to plug in my headphone on my work laptop also with a single jack and win 11 and it worked right away, mic and headset both detected on the first try. What can I do to solve this problem? Thank

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Microphone not detected in combo mic/headset with single 3.55mm jack

I have a combo mic/headset with single 3.55mm jack to plug into my tower. The PC has separate inputs for speakers and microphone. When plugging the single jack I have into either input only that part of the combo headset works. In other words, if I plug
the only jack I have into the speaker jack I can hear through the earpieces but my microphone remains "disabled" or otherwise undetected. If I plug the only jack I have into the microphone, I am assuming it is detected, but since I can't hear, I have't determined
that for sure. I have no other speakers; neither built-ins or accessories. So I can't just plug into the mic jack and listen through built-ins as there are none. I do NOT want to buy a splitter as the only ones I can find are 3.55mm female to dual-RCA male
converters. Additionally I know there is a way to tell the single jack to recognize both.

 

laptop not detecting headset microphone

I want to use the microphone attached to the headset as I just bought the headset but my laptop is still using the built-in mic and the headset mic is not detected.

 

Laptop not detecting headset microphone.

Recently, I bought a headset with a microphone attached for use when chatting with friends, the headphones are detected by my laptop and work perfectly fine however, the microphone doesn't work and isn't detected at all, i have followed all the steps I could find to try correcting this including checking microphone permissions, checking the device manager which does show the headset as an audio input and output, and also tried using the audio input troubleshooter which, when the headset is plugged in and mic is folded down to unmute it, thinks there's just nothing plugged into the audio jack as well. I even bought a USB-C to 3.5mm adaptor (which as far as I know has a DAC in it) to try and bypass the built-in audio jack but that also isn't detected. The laptop being used is a Dell G15 5511 with a HyperX Cloud Stinger headset.