Windows 10: Microphone not working

Hello, I am using a Surface Pro (DESKTOP-CUBLH4D) with Windows 10 Pro, Version 1803, OS Build 17134.112.


The last two times I have tried using Skype, the person at the other end can't hear me (I can hear them). I have tried troubleshooting, and no issues were detected. Any thoughts on what else to try?


Thanks

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

microphone is not working

Hi Junezryaz,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10 and your steps in solving the issue.

I suggest you to run the microphone troubleshooter by following the steps below:

• Type “Troubleshooter” in the search box and press Enter.
• Click on ‘View All’ on the top left corner.
• Click on “Recording Audio” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.

 

Microphone suddenly stopped working

My microphone is still not working. I even checked the BIOS as someone had suggested but there is no listing for the microphone in there.