Windows 10: Microphone on headphones aren't working with my PC

I've gone through all the troubleshooting I can find, but for some reason my PC wont pickup audio from any of my gaming headsets Microphones. I've tried using the single aux port and using the splitter that came with my headsets. but no matter the configuration I can hear audio, but my microphone isn't picking up any audio. I've had the problem with 2 different headsets now, both work with my Xbox and they claim to be windows 11 compatible but they aren't working with my PC.

:)

 

Headphone microphone not working.

no plugged in cable


Plugged in cable (in front of pc)


Selected headphone


Selected Mic in


Clicked on cog (its same with Mic in and Headphone)


Wrench (also same with headphone and Mic in)


This is all i know btw when i click headphone it says mic is unplugged and when i do Mic in it says speakers are unplugged and mic is on.

 

Razer Kraken V2 - Microsoft Teams (work or school) says "Your speakers aren´t working" & "Your microphone isn´t working"

Since I upgraded to Windows 11 my Razer Kraken V2 can´t be used for calls and meetings in Microsoft Teams (work or school).

While making a test-call there comes a pop-up saying: "Your speakers aren´t working" & "Your microphone isn´t working".

With the newest software installed from the Razer Website (Razer Synapse 3.7.131.11810 & Razer Synapse 2.21) it isn´t working.

When I tried to unistall Razer Synapse and reboot afterwards, it won´t change a thing - the only solution was to unistall razer synaps, uninstall the driver in the device-manager for the headphones and also for the microphone.

No Razer Synapse means no 7.1 sound, nor bass optimization.

I already asked the Razer support about that topic - they said when everything else (beside Microsoft Teams) the problem isn´t on their side?!

A Week ago, everything was working fine under Windows 10, thats the funny thing.

Any guesses what to do, so it will work again with the correct drivers?

 

Headphones microphone is not working properly on Windows 10.

Hello Oscar,

Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.

Before assisting further, did you check if similar issue persists on connecting another headphones to the PC?

You may be facing the above issue due to disabling the microphone option on your PC. If the option to use microphone is switched
Off, your microphone will not be getting detected and eventually will not be able to complete the setup wizard on the PC. The above issue may also occur due to the non-updated headphone drivers installed in the PC.

Method 1: Follow the steps below to check if the option to use microphone is enabled on your PC.

• 
  Press Windows logo key on the keyboard, type
  Microphone privacy settings and select the top most search result.
  
• 
  Check if Let apps use my microphone option is switched to
  On status. If not, slide the bar to On status and check if the changes are effective.
  

Method 2: Check if similar issue persists on connecting another headphones to the computer. If the headphone works fine on other PC’s,
update the headphone drivers manually from Device manager by following the steps below:

• 
  Press Windows logo + X keys on the keyboard select
  Device Manager from the options.
  
• 
  Expand Audio inputs and outputs option and check if the headphone drivers are visible in the window.
  
• 
  Right-click on the headphone driver and select
  Update this software option.
  
• 
  Follow the on-screen instructions and wait for the update to complete.
  
• 
  Close the window after the update is complete and check if the changes are effective.
  

If the issue persists, download and install the latest and most compatible driver from the device manufacturer’s website and check if the issue is resolved.

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.