Windows 10: Microphone privacy while on video call

Hello everyone, I have been using Win11 on my HP probook laptop for quite sometime and I always loved the fact that I could play a video or listen to the radio/music while on a viber call WITHOUT the other person listening to what I hear. I am talking about external sound, i.e. I am talking on the phone while listening to the news and the person on the other end of the line would not hear a sound other than my voice. As if my mic could recognise my voice only and this was the only sound going through the mic to the other person's ears....This feature has disappeared since I updated to the late

:)

 

Camera and Microphone Privacy

Hi Moustafa,

This issue occurs due to permission issue, driver issue, license for an app is out of sync with the license installed on the computer or if the app is not updated. To give permission to Camera and Microphone app, you may follow
these steps:

• Go to Settings.
• Select Privacy.
• Look for Camera, make sure that “Let apps use my camera” is turned On. You may choose the apps that can use your camera as well.
• Go back to Privacy and select Microphone, make sure that “Let apps use my microphone” is turned On. You may choose the apps that can use your microphone as well.
  

If the issue persists, we would suggest that you check out this
link. This will provide you troubleshooting steps regarding Camera and Microphone issues.

Feel free to contact us if you have further inquiries.

 

Camera and microphone

I tried to use the camera to make a video - on Lenovo Ideapad 330S OS 10 - but the "microphone muted" message prevented the video to record.

I did the settings/privacy/microphone suggestion to no avail. I tried to get Cortana to turn on the mic but she cannot hear me. I did the steps to turn her on but she still can't hear me. Suggestions? thanks

 

Privacy Microphone Settings Not Working.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that the Microphone Privacy settings for the Xbox Game Recorder is not working.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
• What is the make and model of the PC?
• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would suggest you to perform these steps and check.

1. Press Windows + R key to open Run command.
2. Type mmsys.cpl and click Ok.
3. Select the Recording tab from the top.
4. Right click on the microphone and select both
   Properties.
5. Click on Listen tab and check the box beside Listen to this device.
6. Click on Apply and OK.

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator