Windows 10: Microphone & Speaker frozen Part 2

I have to make a new post because I did not get a response from anyone about my existing problem a few days after I responded to my old post. Someone gave me a Realtek link to download the newest version but that problem did not fix the issue. If I do not play anything in the background while I am away, the leak happens and when coming back to the computer the sound + using the microphone will freeze forcing me to restart. It is been a few months since it all started but I am certainly feeling irritated by this issue and have no idea what is the cause of this problem.

:)

 

Lumia 930 microphone doesn't work on speaker

Hi, I have same issue on Lumia 930, have tried the various steps proposed by Microsoft, have also tried updating software to Windows 10 but to no avail. While a number of posts on this topic suggest it is likely to be a hardware bug, my symptoms seem to
indicate software:

• while using the phone normally (not on speaker) the microphones work perfectly. IE microphones 1 and 2 at the bottom of the phone appear to be working 100%
• while using the phone on speaker, microphones 1 and 2 (see Problem with Lumia 930 second microphone for good photos of microphone locations) seem to be completely off
• while using phone on speaker, microphones 3 and 4 at the top of the phone seem to work reasonably as long as I'm close to the phone. Not as well as they should on a speakerphone though.
• microphone on headset works fine

This does look to be a very widespread issue ... any updates from Microsoft?

thanks

 

How can I make a Base Microphone work without it turning off the speakers?

Hello,



Thank you for posting your query on Microsoft community. Let me help you.



As per the description Microphone should work without turning off the speakers.



I suggest you follow the steps and check if it helps.

• 
  Right click on the speaker icon.
  
• 
  Select playback devices option.
  
• 
  Now select the speaker as default.
  
• 
  Now go to recording devices option and select the microphone as default and click on apply.
  

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Microphone and speaker not detected

Hi Nelly,

The microphone and speaker may not be detected due to wrong configuration settings or outdated drivers. To isolate your concern, we'd like to ask the following questions:

• Have you tried updating your drivers?
• What troubleshooting steps have you done so far?
  
• Did you get any error messages? If yes, kindly provide us a screenshot.
• Does this happen with Skype application only or with other application also?
• Have you tried connecting your microphone and speaker to another computer and check if the issue still persist?
• Have you tried using another microphone and speaker and check if the it still not recognized.

Meanwhile, we recommend that you run the troubleshooter for Hardware and Devices. This will identify and diagnose technical issues. Kindly follow the steps below:

• Press Windows key + X on your keyboard and select
  Control Panel.
• On the upper right part of the Control Panel window, type
  Troubleshooting.
• Select Troubleshooting.
• Click View all.
• Click Hardware and Devices and follow the prompt to proceed with the troubleshooter.
• Restart your PC and check if the issue still persist.

You may also perform sound troubleshooter by referring to this
link. It will let you diagnose and provide a remedy to sound issue.

Let us know if you need more assistance.