Windows 10: Microphone Speech is not recognized?

Hi, I have In Ear headphones from JBL. In the past everything worked out great and I was able to use the microphone of my headphones. Since a while it is not possible anymore. It is indicated that a microphone is recognized but when I say something he does not recognize that something is said. It is NOT because of my headphones because it works on my PS4 perfectly but not on my two PCs with Windows10. I hope that someone can help me. LG Jan

:)

 

setting up microphone for speech recognition

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are trying to setup speech recognition on the PC.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• When you say that “the box is grey and unresponsive”, where you are seeing this option?
  
• Are you able to connect the microphone to the PC? (Does it show in Device Manager)

Meanwhile we would suggest you to perform these steps and check if you are able to setup the microphone.

Steps to set up a microphone: Before you set up Speech Recognition, make sure you've plugged the microphone into your PC so the following steps work.

1. Press Windows + Q or click on the Windows Search.
   
2. Enter Set up a microphone in the search box, and then tap or click
   Set up a microphone.
   
3. Follow the instructions on the screen.
   
4. Once you are able to setup the microphone and then check if it’s working.

You may also refer this article for additional help: Use voice recognition
in Windows 10



If you are facing issues configuring microphone on your computer, I would suggest you to refer:

Fix microphone problems



Let us know how it goes.



Aditya Roy

Microsoft Community – Moderator

 

External microphone does not work

Hi Zarbab,



Thank you for writing to Microsoft Community Forums.



The issue could be because of the microphone being in a disabled state. I suggest you to try the steps listed below and check if it works:

• Open Control Panel and categorize to view by
  Small Icons.
  
• Click on Speech Recognition and navigate to
  Advanced Speech Options > Microphone > Advanced
  
• Check Real Conexant HD Audio, save the changes and exit
  Control Panel.
  
• Restart the machine to see if the microphone works.
  

Meanwhile, you may also want to go through the troubleshooting suggestions given in the following articles and see if they help:

• Fix sound problems in Windows 10
  
• HP PCs - Resolving Microphone Problems (Windows 10, 8)
  

Let us know how it goes.

Regards,

 

microphone icon does not appear in word document

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to use Speech to Text option in Word document on your computer. I’ll help you with this.



However, please let us know:

• Are you able to use the Speech Recognition feature in any other application such as notepad or WordPad?
  
• Are you using an external microphone or an internal microphone? If you are using an external microphone, what is make and model of the microphone?
  
  
• What is the make and model of the computer?
  

If you are unable to use the Speech Recognition feature in any other application, I would suggest you to refer the steps mentioned in the section
Help your PC recognize your voice in the article
Use voice recognition in Windows 10 to configure Speech Recognition.



You may also want to refer the steps in the article
How to set up and test microphones in Windows 10.



To use Speech Recognition in Word, refer the steps mentioned in the article

Dictate text using Speech Recognition.



If you are facing issues only in Word, I would suggest you to get in touch with the

Office support team and I am sure they will help you with this issue.



Regards,

Nikhar Khare

Microsoft Community - Moderator