Windows 10: Microphone Won't Work When Audio is plugged in with headset Windows 10

Hello,


I currently have a Logitech G230 headset. I used it with a gaming desktop and had no issue. Upon getting a gaming laptop, I plugged in my headset into the provided audio and microphone jack and I could hear fine but not use the microphone. When I unplug the audio jack, the microphone on the headset works and I can use it just fine. Yet, as soon as both the audio jack and microphone jack are plugged into the computer, the mic does not work, and messing with the settings appears not to work, or I am messing with the wrong settings. Please help, as I know it is not a software issue, as the headset would not work at all.



Thank you.

:)

 

Headset microphone (with audio splitter) not working

My Acer Predator (Helios 300) laptop has a singular audio port, which I use with my headset that has a separate microphone and headphone cable. I have used an audio splitter to get around this issue for a while now, and it has worked perfectly fine. Normally
when I would plug the splitter in, a prompt would appear asking what type of device was just plugged in, options were headphones, speakers, microphone, headset, and one or two other options that I don't remember because I never used them. I would select "headset"
and it would work just fine. Recently, something changed. This prompt no longer appears, and my computer no longer acknowledges the microphone on my headset, instead using the default internal microphone. The headphones still play audio like normal, but I
have found no way to get the microphone working.

If I just plug the microphone chord into the audio jack, it still does not work, and the computer refuses to play audio.

So far I have tried:

• Uninstalling and re-installing the audio drivers (multiple times)
• Updating windows
• Running the audio troubleshooters (Both for playing audio and recording)
• Checking for updates to Dolby
• Scanning for hardware changes in device manager
• Disabling the default microphone

None of these have done anything.

I'm really at a loss here. I consider myself pretty computer savvy but nothing I've tried has gotten me anywhere.

 

Sennheiser GSP 350. Microphone stops working when I open any game

Wow, ok. I think I've fixed it by accident while fiddling around.

It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

Step by step fix:

• I went into recording devices
• I enabled STEREO MIX (Realtek High Definition Audio)
• Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
• Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't

Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?

 

Microphone not working when plugged in

When I plug my headset into my computer running windows 10 home, the microphone doesn't work, however when it is unplugged the microphone does work. I've checked if the cable is broken, and it isn't as the microphone works on all my other devices. I've run
the troubleshooter for the microphone, and it says that it can not find the issue. When the headset is plugged in and unplugged the computer still recognises both the microphone and speaker as "Realtek (R) Audio"

Does anyone have any suggestions that I can do to fix this?