Windows 10: Microphone works audio to microphone works. If you use the microphone no sound comes...

Troubleshooting steps Replaced speaker and microphoneSound default both the mic and the speaker Updated drivers ______________________________________________________________

:)

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?

 

Microphone not working

Hello @dsscottage

First, you have to go to Control panel / Sound => Recording tab and check if your mic is set as default. If so, double click on it (Properties), go to Levels tab and see if it's muted.




Then, you may go to Settings / Privacy => Microphone and see if "Microphone access for this device" and "Allow apps access your microphone" are both ON.

 

Microphone not working

Depending on sound driver you should have Microphone boost.




And or Here