Windows 10: Microsoft 10 account problem

Discus and support Microsoft 10 account problem in Windows 10 Software and Apps to solve the problem; With a new Dell XPS 15 laptop, when trying to establish a Hello PIN, got message "Oops, something went wrong There is a problem with your Microsoft... Discussion in 'Windows 10 Software and Apps' started by RuthZ36, Feb 7, 2022.

  1. RUTHZ36
    RuthZ36 Win User

    Microsoft 10 account problem


    With a new Dell XPS 15 laptop, when trying to establish a Hello PIN, got message "Oops, something went wrong There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser." How do I get to chat with a MS person to find out what was wrong?

    :)
     
    RuthZ36, Feb 7, 2022
    #1
  2. ZAKIN
    Zakin Win User

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown Microsoft 10 account problem :(
     
    Zakin, Feb 7, 2022
    #2
  3. ADDIE
    Addie Win User
    Cannot link/add my Microsoft Account to Local Account

    Hello Ken,

    Im using Win10 Build 1607 with all latest update.

    I also run all related troubleshooters:
    • Windows Update
    • Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
    • Microsoft Accounts

    No Problem found. Also the suggestions from Microsoft didnt helped.
     
    Addie, Feb 7, 2022
    #3
  4. KARI
    Kari Win User

    Microsoft 10 account problem

    Change Microsoft Account Details in Administrator Account


    Hi Daryl, welcome to the Ten Forums.

    It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

    Tutorials:
    Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums
     
    Kari, Feb 7, 2022
    #4
Thema:

Microsoft 10 account problem

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