Windows 10: microsoft 365 unable load

unable to load word or excel

:)

 

Unable to login to Windows 11 with Office 365 accounts

Hello，GregW153

Thank you for posting in the Microsoft community.



I understand that you are unable to use your Office 365 account to log into your Windows system, and since there are account issues involved, I wanted to check with you.

• I see that you specifically mentioned that you are unable to log in with your Office 365 account, are you able to log in to the system with your other Microsoft accounts?
  
  If so, how was it reconnecting to your Office 365 account after you logged into Windows?
  
  
  
• Is your Office 365 a personal or business subscription?
  

After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!



Best Regards，

Rota|Microsoft Community Support Specialist

 

Unable to open office 2007 files in office 365

Had Office 2007 which I have now uninstalled and installed Microsoft 365. I now am unable to open Word and Excel files created with Office 2007 in Microsoft 365. I have saved the files again to .docx and .xlsx but still will not open in 365.

Any suggestions?

 

Windows 10 Office 365 cannot open files from: recent file list

Thanks for the tip! I followed all above steps.

So far I can open files from the Recent files list when I enter Word itself, however I still am unable to open any documents using the Word icon pinned to the taskbar:





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